Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
I often purchased products from Conrad and I was never let down. Their service is prompt and customer support is to be recommended. The goods ordered were delivered in a matter of a couple of days.
Report review
19 hours ago
Verified review
Report review
20 hours ago
Verified review
easy to use site, fast delivery
Report review
21 hours ago
Verified review
Report review
3 days ago
Verified review
Report review
3 days ago
Verified review
Report review
4 days ago
Verified review
Report review
4 days ago
Verified review
There is a lack on the package.
We only received 1 roll instead of 3.
Could you please repare that?
Thank you.
Item nicely packed. Camera is perfect and works well - outputting images to my laptop and to a high-res external monitor.
Report review
5 days ago
Verified review
Report review
9 days ago
Verified review
Report review
9 days ago
Verified review
Recieved on time product was perfect would use again 👌
Report review
10 days ago
Verified review
Lack of critical information and very poor customer relations
Conrad's website failed to mention anything about import tax being payable to the UK when I ordered an item. I contacted Conrad via their online help system about this, but did not receive any acknowledgement or reply.
Report review
10 days ago
Verified review
I got specific tool, in short time. I m happy
Report review
10 days ago
Verified review
Excellent Service !!! Highly Recomended !!!
I am very impressed with the customer service support I have and the quality of the products I receive. From the communication to the packaging all perfect !!! Conrad Team Thank you !!!
Report review
11 days ago
Verified review
Thanks for the feedback.
Actually all the products are excellent but I have had problems with the shipping to my country. First because they send the order in parts and that generates additional costs when I pick up the packages at UPS, that is exactly what happened with my last order and due to UPS errors I had to pay an additional 100 dollars that I had initially considered, apart from the fact that a tool box came damaged because the grouping in boxes does not have plastic or any material that protects the products.
Thank´s Edwin