TrustmarkValid
TrustmarkValid
certified since: Aug 29, 2013
updated on: Jun 2, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for conrad.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review
Jan 18, 2023
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
Verified review
Apr 5, 2023
Website appears to be accurately updated for products and stock info, deliveries are always very quick usually next day.
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Verified review
Apr 20, 2023
The delivery time was great.
I enjoyed the communication with you and I'm very pleased about your messages.
Thank you.
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Verified review
Apr 26, 2023
the payment terms should be in 30 days due net, instead of T/T in advance.
now we need you formal invoice
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Verified review
Apr 6, 2023
Price and excellent delivery service, web site easy to navigate
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Verified review
Apr 11, 2023
Great products and great prices also fast delivery.
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Great variety of products and speed of delivery.
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Apr 19, 2023
For the retailer to keep an
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May 2, 2023
very pleased with purchase
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Apr 27, 2023
Very fast shipping
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Apr 12, 2023
buen servicio
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Apr 26, 2023
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Apr 25, 2023
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Apr 24, 2023
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Apr 18, 2023
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Apr 12, 2023
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Apr 4, 2023
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Apr 4, 2023
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Verified review
Apr 5, 2023
Wrong pricing on invoice ie invoice stated 26.98 euros ...60.88 euros was taken from my account. First part of delivery ok, second items were delayed by one week approx. After near one month I emailed sales the dept (KATRIN WOLBANG) only to be told that the delay will be an extra few weeks....I explained that if they arrived by this date I will NOT cancel and will NOT give negative feedback....However WOLBANG emailed me again asking why I would be giving negative feedback...I explained yet again that I would NOT if the items were delivered as she promised....I asked her not to email me again and waste anymore of my time as the only email I wanted to receive was when the items were delivered...SHE EMAILED ME AGAIN!!!!.......I have now cancelled the order and demand a full refund....As yet I have only given negative feedback to your company,but feel that if this issue is not resolved and apologies given,I will go to social media
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Verified review
Apr 14, 2023
The package was not delivered
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