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conrad.com
Reviews:

302 reviews in the last 12 months5,207 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Mar 13, 2024
 Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer, we are very sorry about this situation. Please contact customer service at sales@conrad.com. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
 Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact the customer service. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Jan 23, 2024
 Verified review
thank you so much for the order and fast shipment . please get spare parts for tools and better prices for tvs and please ship them aswell :)
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
 Verified review
Really excellent service throughout the process, from ordering to final shipment. Couldn’t better it…..Excellent!
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
 Verified review
Absolutely Fab online store. 10 out of 10. All boxes ticked.... Thank you.. Billy Redif
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 22, 2024
 Verified review

Highly recommended

Fast and prompt delivery at my doorstep as promised
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
AG
Jan 23, 2024
 Verified review
Fast delivery and excellent customer service.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 8, 2024
 Verified review
Great platform and extremely quick delivery.
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 19, 2024
 Verified review
Fast delivery, good contact
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 1, 2024
 Verified review
Fast delivery.
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 27, 2024
 Verified review
All ok !
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 9, 2024
 Verified review
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 9, 2024
 Verified review
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 5, 2024
 Verified review
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 30, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 23, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
 Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 5, 2024
 Verified review

I got my order, but In-time courier delivered poorly

I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 20, 2023
 Verified review
I was most impressed with the speed and efficiency of your service. I am very happy with my order which arrived on time and securely packaged. UPS delivered on time and the driver was most friendly, polite and professional. All I would add is - keep doing what you are doing! Excellent
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 12, 2024
 Verified review

Absolutely all great. Conrad the Best in all services.

Absolutely all great. Conrad is one of the best sellers. Great in shipment, speed of delivery, quality of packing, Quality of handling. Just all great experience. I am just searching for something to buy from Conrad.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.