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Top positive review
conrad.com customer
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Nov 14, 2022
Verified review
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
I ordered 2 different items (4 pieces each) and got an order confirmation for both. I got only 1 item (4 pieces) delivered. I sent an email explaining why one item without the other one is of no use for me and asked for help. The answer from customer service: "Pos 10 will never come". What do you think: more than 1 star?
conrad.com customer
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Aug 8, 2023
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You send the parcel w/o my sharp delivery address and phone! UPS late with one week because of this but the goods was emergency one peaces!
conrad.com customer
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Jul 28, 2023
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Product is as promised and decent time delivery, BUT UPS lied for me not being home, order was supposed to come in to my address, i had to pay 2O€ for friend to get that from pickup point. I am disabled and can not go away from home, so courier was lazy or disinformed.
conrad.com customer
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Jul 26, 2023
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My order was really worth it. Thank you for the good service. The product is really good quality and we will order again someday if found really works in the coming days.
conrad.com customer
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Jul 19, 2023
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Wanting a specific LED, the website was easy to navigate and order. Price is competitive and delivered as offered.
Will definitely use this site again.
conrad.com customer
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Jul 6, 2023
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Recomended
Not my first experience with Conrad. Totally satisfied. Huge catalog with very good prices. The delivery was fast and as predicted.
conrad.com customer
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Jul 25, 2023
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Many products are more affordable than at other distributors.
The preparation and shipping times could be improved a little.
conrad.com customer
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Jul 4, 2023
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Good shopping experience.
conrad.com customer
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Jul 5, 2023
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Good communication
Kept me informed of progress including notification of a delay by the courier
conrad.com customer
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Jul 27, 2023
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Thank you. I am very satisfied for now.
I will learn the device in the near future.
conrad.com customer
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Jul 24, 2023
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Items as described, delivery took a little longer than expected but othewise all good.
conrad.com customer
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Jul 28, 2023
Verified review
easy order, easy payment, received on time, very professionaly thank you
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