conrad.comReviews:
392 reviews in the last 12 months5,108 total reviews
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Top positive review
Dec 13, 2022
Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA!
I am satisfied with the content of the package only the delivery was a problem.
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Top negative review
Jan 18, 2023
Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
18 hours ago
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Punctuality and very easy to order
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CV
Chris v.
Den Haag
3 days ago
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Expensive and slow in the proces in receiving the order all the way to actual delivery; 404 Errors while logging in to see the status. Late in supplying the invoice.
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4 days ago
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The price of the product was better than other places
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4 days ago
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everything nice and secure and on estimated time.
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4 days ago
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great service great value easy to order and prompt delivery
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4 days ago
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Excellent customer service
Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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5 days ago
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Great service.
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5 days ago
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7 days ago
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Answer by conrad.com
6 days ago
Dear Customer,
thank you very much for your positive feedback.
9 days ago
Verified review
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Answer by conrad.com
6 days ago
Dear Customer,
thank you very much for your positive feedback.
10 days ago
Verified review
Olen tyytyväinen hyvä tuote.
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6 days ago
Dear Customer,
thank you very much for your positive feedback.
11 days ago
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Answer by conrad.com
6 days ago
Dear Customer,
thank you very much for your positive feedback.
12 days ago
Verified review
Quick delivery.
Thank you for sending your goods to Estonia!
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Answer by conrad.com
6 days ago
Dear Customer,
thank you very much for your positive feedback.
Nov 17, 2023
Verified review
PRODUCTS CAME AS ORDERED. GOOD JOB
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Answer by conrad.com
Nov 17, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 17, 2023
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Answer by conrad.com
Nov 17, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 16, 2023
Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
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Answer by conrad.com
Nov 17, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 15, 2023
Verified review
VERY PLEASED AND HAPPY CUSTOMER
I very much like the fact that I could communicated with Conrad personal via email.
For example there was an issue with my VAT number, I was informed by the relevant Conrad department and the communication continue until the issue was resolved.
I very much like also that the product came to me exactly the on time as it was stated into Conrad webpage.
The product that I received looks fantastic.
This is my first experience with Conrad I will definitely continue to shop with Conrad.
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 15, 2023
Verified review
Mit der prompten Lieferung bin ich sehr zufrieden. Der selbe Gerätetyp,der schon viele Jahre funktionierte, hat durch einen Gewitters chaden seine Funktion eingestellt.Ich hätte aber eine wichtige Sache zu bemängeln: Bei der telefonischen Bestellung hatte ich bis zu 20 Minuten Wartezeiten Ehe ein Bestellkontakt zustande kam; das kostet Geld und Nerven! Wenn möglich ändern sie das ---Mit freundlichem Gruß Dr.Ralf Kolmsee. Mi
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 13, 2023
Verified review
I would like faster delivery
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 13, 2023
Verified review
Good comunication!
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
thank you very much for your positive feedback.