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conrad.com
Reviews:

313 reviews in the last 12 months5,275 total reviews  

4.49
Good

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Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Most relevant negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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May 10, 2024
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May 9, 2024
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 8, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 7, 2024
 Verified review
The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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May 5, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
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once again, good price, fast shipping, safely packed, see you soon
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
 Verified review
I came across Conrad's by accident on the WWW. I am glad I did. What a company to deal with. Professionalism personified. Prices are unbelievable, it would be a lot better if I was VAT registered in Ireland, but I have retired. Communication and customer service was second to none. Delivery way before estimated time. Really enjoyed dealing with this company. Excellent.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 30, 2024
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Perfect

delivery and delivery time was perfect.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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Best seller- high quality and good prices
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 28, 2024
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fast shipping, affordable price, safely packed, thank you
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 27, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 26, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 24, 2024
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Packaging arrived broken. Conrad does not take calls from outside Austria. Conrad ask to contact Sales@Conrad.com who does not respond. STAY AWAY FROM THIS SELLER
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Apr 23, 2024
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very easy to order and pay for my camera ups delivered on the day on time good service all round
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 23, 2024
 Verified review

Broken bulbs and bad communication

First of all, the communication is very bad and the response is limited. was not able even to call and speak to them through the phone to clear the shipping out. second the packing is really bad, the bulbs are not packed the proper way with bubbles so they don't break. I received like 7 broken bulbs. I really did not like the whole thing. Regards,
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Apr 19, 2024
 Verified review
Hi, Really fast delivery. Rgds Timo
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.