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conrad.com
Reviews:

328 reviews in the last 12 months5,307 total reviews  

4.45
Good

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Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Most relevant negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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May 16, 2024
 Verified review
My order contains 10 item, I have received ONE. When ordering nothing was mentioned about these items not being in stock. A very poor service.
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Answer by conrad.com
Jun 26, 2024
Dear Customer, In the cases mentioned, our customer service will respond and offer an appropriate solution.
May 15, 2024
 Verified review
I bought a Universum radio quite a while ago. I have now purchased a 2nd radio. Service and delivery were both excellent.
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May 11, 2024
 Verified review
Straightforward website with comprehensive information. Fast delivery and great products
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
 Verified review
Quick delivery.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
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May 9, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 8, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 7, 2024
 Verified review
The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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Answer by conrad.com
Jun 26, 2024
Dear Customer, the address data will be adopted as initiated by the customer in the webshop. In the case of international shipping, there may be delays due to customs checks and other clarifications. We ship exclusively with UPS and do not offer a choice of carrier.
May 5, 2024
 Verified review
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
 Verified review
once again, good price, fast shipping, safely packed, see you soon
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
 Verified review
I came across Conrad's by accident on the WWW. I am glad I did. What a company to deal with. Professionalism personified. Prices are unbelievable, it would be a lot better if I was VAT registered in Ireland, but I have retired. Communication and customer service was second to none. Delivery way before estimated time. Really enjoyed dealing with this company. Excellent.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 30, 2024
 Verified review

Perfect

delivery and delivery time was perfect.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
 Verified review
Best seller- high quality and good prices
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 28, 2024
 Verified review
fast shipping, affordable price, safely packed, thank you
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.