conrad.com

Reviews

My goods got stuck in customs due to incomplete information. After the shippers failed to get the info from Conrad, they contacted me directly. Led to a extra week's shipping time. The goods were partially damaged. I contacted Conrad three days ago to ask about having the damaged part replaced, but have still not heard.

Ich musste Zoll zahlen. Bei der Bestellung wurde das nicht angegeben!

Do not get prior information about custom duty paid and did not get delivery at my door step. I have to go on road to take delivery

Hard to reach. No response on email phone number is unavailable.

Before placing the order, I asked for confirmation that the products are in stock. I received confirmation on 29.08.2022 that the products are in stock. A rather large part of the order was not in stock and we haven’t yet received the order. I have not received even an email related to this. I sent 2 emails but I didn't receive any reply. I didn't think that a company like Conrad lends itself to such things. To put on the website that the products are in stock, to confirm in writing that the products are in stock and not to have the products in stock and not to even send an email informing you of the real situation, is incomprehensible. The problem is that I really need these products and I chose Conrad because they confirmed that they have them in stock.

The dust bag is not serviceable, this is an expensive unit.

Chaos ! Pell-mell ! One order ... three invoices ... three parcels! ten days for delivery .... and not all arrived. total disappointment !

Hi, You should have possibility to choose express delivery

problem invoice TVA

Poor customer service Still haven’t received the return cost (as promised). No response from customer service. Order number- 2002335823

Package not delivered with me

Still haven’t received the return cost (as promised before) even after sending multiple emails. Order number- 2002335823

Change the picture of the nws 134-49 VDE 180mm side cutters to the actual product!!! I purchased this item because the picture clearly shows a hole for cutting screws!!! The side cutters arrived with not hole!!! I could have bought a better side cutters for the same price without the screw cutter but now I have an exspensive side cutters I don’t want. Great stuff. Thanks!!!!

Things can take a while to arrive, and there was a missing mantle in the delivery of a pressure lamp that I ordered.

Conrad did well. Unfortunately, UPS were completely incompetent, and were unable to find my address for nine days, despite repeated calls to them. In desperation, I contacted Conrad's customer service about this , and they very promptly tried to help by contacting UPS, for which I am grateful.

Τhe worst experience I have had as a buyer in 30 years. The order was placed on March 11 and received on October 6. I kept getting automated messages with a new case number each time and no answers to my questions. I would definitely not recommend this store to anyone and I will not be doing business with them again.

bonjour, je désire recevoir ma commande complète - carton/emballage ouvert de tous les côtés - intérieur les boites sont ouvertes et vide avec quelques clous à côté => photos à l'appui sans l'attente de recevoir mes clous ???? bonne journée mme deprez