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Most relevant positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Items delivered quickly and exactly as described. Very happy with service.
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 14, 2024
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TRUSTHWORTHY, PARCEL SAFE, THANK YOU SO MUCH
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 14, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 13, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 12, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 8, 2024
Verified review
Very very good service and like the service
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 7, 2024
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Jun 26, 2024
Dear Customer,
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Jun 6, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 6, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 4, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 4, 2024
Verified review
Very recommended
You always updates the customer about status of the order, monitor the forwarder for delivery up until the goods well received by the customer.
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Jun 3, 2024
Verified review
Excellent service!!Very fast shipping!!
Very fast shipping. Next time you should have been visible the phone on number to ups because they were looking for me. excellent!!!!
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
May 30, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
May 30, 2024
Verified review
CONRAD was the only place I could find the component required, at a sensible price.
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
May 30, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
May 30, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
May 29, 2024
Verified review
Comunication was very poor
Payment receipt was sent last apr 30th, but in may 14th We did receive an email with CANCEL PROFORMA, We had to resend payment.
Comunication was very poor.
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
this is because a proforma invoice is canceled because a real invoice is issued instead. Proforma invoices are only valid for prepayment and not as a final invoice.