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conrad.com
Reviews:

313 reviews in the last 12 months5,267 total reviews  

4.49
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 30, 2024
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Perfect

delivery and delivery time was perfect.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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Best seller- high quality and good prices
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 28, 2024
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fast shipping, affordable price, safely packed, thank you
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 27, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 26, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 24, 2024
 Verified review
Packaging arrived broken. Conrad does not take calls from outside Austria. Conrad ask to contact Sales@Conrad.com who does not respond. STAY AWAY FROM THIS SELLER
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Apr 23, 2024
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very easy to order and pay for my camera ups delivered on the day on time good service all round
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 23, 2024
 Verified review

Broken bulbs and bad communication

First of all, the communication is very bad and the response is limited. was not able even to call and speak to them through the phone to clear the shipping out. second the packing is really bad, the bulbs are not packed the proper way with bubbles so they don't break. I received like 7 broken bulbs. I really did not like the whole thing. Regards,
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Apr 19, 2024
 Verified review
Hi, Really fast delivery. Rgds Timo
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 17, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 16, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 15, 2024
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excellent communication from customer services . smooth delivery . arrived on time . lovely product . kettle .
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 11, 2024
 Verified review
Great communication great service ⭐⭐⭐⭐⭐
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 9, 2024
 Verified review
It is a very great shopping experience. The international transportation is also very rapid.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 8, 2024
 Verified review
rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Apr 6, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 5, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.