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conrad.com
Reviews:

313 reviews in the last 12 months5,267 total reviews  

4.49
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Apr 5, 2024
 Verified review
Very satisfied with purchase,everything done professionally,many thanks.
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 5, 2024
 Verified review
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 3, 2024
 Verified review
The delivery was late I think because my full address was not updated. Anyway the package did arrive but it was touch and go . I think the store should update/change there shipping arrangements. Regards Marcus Wilson.
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 2, 2024
 Verified review
Overall good and satisfied
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 28, 2024
 Verified review
Envoi rapide et soigné, très bon articles, merci beaucoup.
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 27, 2024
 Verified review

I express my satisfaction with my first purchase from your company.

Hello ! I did not expected from you to be so promptly. I am very, very pleased with your service. DATE march 27, 2024 Sincerely Thank you
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 22, 2024
 Verified review
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 20, 2024
 Verified review
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 19, 2024
 Verified review
Professional reliable service. Quality products.
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 15, 2024
 Verified review

Solar powered pumps

I ordered two pumps and you dealt with my request very quickly. Unfortunately you missed my house number off the address which caused confusion at UPS and a delay in delivery.
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Answer by conrad.com
May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 13, 2024
 Verified review
Fast delivery. Excellent communications
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Mar 13, 2024
 Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer, we are very sorry about this situation. Please contact customer service at sales@conrad.com. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
 Verified review
Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Mar 11, 2024
 Verified review
We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it. Please guide us.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact our customer service: https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 8, 2024
 Verified review
Ordering was easy and the goods quickly arrived.
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 7, 2024
 Verified review
Huge selection. Extremely fast delivery.
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 5, 2024
 Verified review
Always correct!!!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 3, 2024
 Verified review
Professional service, good treatment and very fast delivery. I recommend it!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Feb 29, 2024
 Verified review
Items needed to be changed whilst order was not yet processed however they weren t and were sent anyway. Items were shipped 2 days after. Spoke to customer service multiple times however items werent changed anyway. Very poor customer service.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, you have ordered the wrong item yourself via the webshop. Our logistics department also works at weekends, so our goods are dispatched very quickly.
Feb 29, 2024
 Verified review
Speed and accuracy
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.