conrad.comReviews:
317 reviews in the last 12 months5,389 total reviews
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Most relevant positive review
Apr 23, 2024
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The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Most relevant negative review
Apr 8, 2024
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rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Reviews for conrad.com
Jul 26, 2024
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easy to use site, fast delivery
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Aug 2, 2024
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good service and fast delivery
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Aug 1, 2024
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A very good expierience
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Aug 21, 2024
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Aug 20, 2024
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Aug 17, 2024
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Aug 9, 2024
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Aug 9, 2024
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Georgel M.
Suceava
Aug 9, 2024
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Aug 8, 2024
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Aug 8, 2024
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Aug 1, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 30, 2024
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Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 29, 2024
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Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 26, 2024
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Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 26, 2024
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Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 24, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Aug 15, 2024
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Jul 17, 2024
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Thanks for the feedback.
Actually all the products are excellent but I have had problems with the shipping to my country. First because they send the order in parts and that generates additional costs when I pick up the packages at UPS, that is exactly what happened with my last order and due to UPS errors I had to pay an additional 100 dollars that I had initially considered, apart from the fact that a tool box came damaged because the grouping in boxes does not have plastic or any material that protects the products.
Thank´s Edwin
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Jun 25, 2024
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Had to use Conrad as was the only company to get a particular item unavailable in the UK - their service was impeccable. However, the courier, UPS, were not good and, even though all the correct details were given to them by Conrad, they messed up the address completely, even with it going to the wrong address 400 metres away. It may be that UPS deliver well in cities and towns, however, we are extremely rural and I think they need to buck their ideas up ... I mean, is it beyond the driver to ASK someone who would know?
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your feedback. We have already contacted the transport service provider and requested more sensitivity and accuracy.