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conrad.com
Reviews:

384 reviews in the last 12 months5,113 total reviews  

4.44
Good

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Certified since: Aug 29, 2013
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Top positive review

Dec 13, 2022
 Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA! I am satisfied with the content of the package only the delivery was a problem.

Top negative review

Jan 18, 2023
 Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door. Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com

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2 days ago
 Verified review
Up to date information on my packages and best price too ! Will recommend Conrad to anybody for quality of service price and speedy delivery
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MP
Matti P.
Espoo, Finland
3 days ago
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5 days ago
 Verified review
Defective product received and took 3 weeks to replace. No manual in the box to the pool thermometer and not able to connect it to the weatherstatio.
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Answer by conrad.com
3 days ago
Dear Customer, please contact sales@conrad.at with your customer number and order number to check your complaint.
6 days ago
 Verified review
great service great value great product very happy..
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
6 days ago
 Verified review
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7 days ago
 Verified review
Punctuality and very easy to order
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
CV
Chris v.
Den Haag
9 days ago
 Verified review
Expensive and slow in the proces in receiving the order all the way to actual delivery; 404 Errors while logging in to see the status. Late in supplying the invoice.
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10 days ago
 Verified review
Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
10 days ago
 Verified review
The price of the product was better than other places
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
10 days ago
 Verified review
everything nice and secure and on estimated time.
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
10 days ago
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11 days ago
 Verified review
great service great value easy to order and prompt delivery
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
11 days ago
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
11 days ago
 Verified review
Great service.
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Answer by conrad.com
3 days ago
Dear Customer, thank you very much for your positive feedback.
11 days ago
 Verified review
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13 days ago
 Verified review
Good price and good shipping management.
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Answer by conrad.com
13 days ago
Dear Customer, thank you very much for your positive feedback.
13 days ago
 Verified review
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Answer by conrad.com
13 days ago
Dear Customer, thank you very much for your positive feedback.
Nov 25, 2023
 Verified review

Bei tefonischen persönlichen Fragen zum Bestell und Bezahlweg mit alter Kundennummer

Nach anfänglichen Schwierigkeiten mit dem umständlichen Bestellweg lief alles weiter sehr gut.
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Nov 24, 2023
 Verified review
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Answer by conrad.com
13 days ago
Dear Customer, thank you very much for your positive feedback.
Nov 23, 2023
 Verified review
Olen tyytyväinen hyvä tuote.
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Answer by conrad.com
13 days ago
Dear Customer, thank you very much for your positive feedback.