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conrad.com
Reviews:

305 reviews in the last 12 months5,229 total reviews  

4.44
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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16 hours ago
 Verified review
The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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3 days ago
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5 days ago
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once again, good price, fast shipping, safely packed, see you soon
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5 days ago
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I came across Conrad's by accident on the WWW. I am glad I did. What a company to deal with. Professionalism personified. Prices are unbelievable, it would be a lot better if I was VAT registered in Ireland, but I have retired. Communication and customer service was second to none. Delivery way before estimated time. Really enjoyed dealing with this company. Excellent.
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5 days ago
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6 days ago
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6 days ago
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8 days ago
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Perfect

delivery and delivery time was perfect.
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9 days ago
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9 days ago
 Verified review

Add customer tlf number on the package label

You need to include the telephone number of the recipient on the package label. I was also expecting the whole order to be delivered, not in two parts. Apart from that a time efficient delivery to an EU country, and I’m happy I have found a company that sells Hellermanntyton products in small Minimum Quantities. 👍
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9 days ago
 Verified review
Best seller- high quality and good prices
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10 days ago
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fast shipping, affordable price, safely packed, thank you
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11 days ago
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12 days ago
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Apr 24, 2024
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Apr 24, 2024
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Packaging arrived broken. Conrad does not take calls from outside Austria. Conrad ask to contact Sales@Conrad.com who does not respond. STAY AWAY FROM THIS SELLER
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Apr 23, 2024
 Verified review
very easy to order and pay for my camera ups delivered on the day on time good service all round
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Apr 23, 2024
 Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Apr 23, 2024
 Verified review

Broken bulbs and bad communication

First of all, the communication is very bad and the response is limited. was not able even to call and speak to them through the phone to clear the shipping out. second the packing is really bad, the bulbs are not packed the proper way with bubbles so they don't break. I received like 7 broken bulbs. I really did not like the whole thing. Regards,
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Apr 19, 2024
 Verified review
Hi, Really fast delivery. Rgds Timo
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