conrad.comReviews:
327 reviews in the last 12 months5,311 total reviews
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Most relevant positive review
Aug 26, 2023
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Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Most relevant negative review
Sep 26, 2023
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Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
May 10, 2024
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May 9, 2024
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Answer by conrad.com
May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 8, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 7, 2024
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The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
the address data will be adopted as initiated by the customer in the webshop. In the case of international shipping, there may be delays due to customs checks and other clarifications. We ship exclusively with UPS and do not offer a choice of carrier.
May 5, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 3, 2024
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once again, good price, fast shipping, safely packed, see you soon
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 3, 2024
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I came across Conrad's by accident on the WWW. I am glad I did. What a company to deal with. Professionalism personified. Prices are unbelievable, it would be a lot better if I was VAT registered in Ireland, but I have retired. Communication and customer service was second to none. Delivery way before estimated time. Really enjoyed dealing with this company. Excellent.
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 3, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 30, 2024
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Perfect
delivery and delivery time was perfect.
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 29, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 29, 2024
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Add customer tlf number on the package label
You need to include the telephone number of the recipient on the package label.
I was also expecting the whole order to be delivered, not in two parts.
Apart from that a time efficient delivery to an EU country, and I’m happy I have found a company that sells Hellermanntyton products in small Minimum Quantities. 👍
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 29, 2024
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Best seller- high quality and good prices
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 28, 2024
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fast shipping, affordable price, safely packed, thank you
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 27, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 26, 2024
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May 15, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 24, 2024
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Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 24, 2024
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Packaging arrived broken.
Conrad does not take calls from outside Austria.
Conrad ask to contact Sales@Conrad.com who does not respond.
STAY AWAY FROM THIS SELLER
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
we apologize for the negative experience. If items arrive damaged, our customer service will respond to these complaints.
Conrad International does not offer a telephone service but a written service. Your issue was also resolved in this way.
Apr 23, 2024
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very easy to order and pay for my camera ups delivered on the day on time good service all round
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Answer by conrad.com
May 15, 2024
Dear Customer,
thank you very much for your positive feedback.