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conrad.com
Reviews:

302 reviews in the last 12 months5,207 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Dec 18, 2023
 Verified review
I liked service and commitment of Conrad . But UPS delivery dropped order package to an agent who is very arrogant and disturbing. Also UPS did not call me.
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Dec 15, 2023
 Verified review
Great service quick delivery would recommend
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 12, 2023
 Verified review
THE PRODUCT ARRIVED ON TIME AND IT'S WHAT I'VE ORDERED. VERY GOOD JOB.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 11, 2023
 Verified review

Très contente de ma commande

Délais de livraison respectee produit conforme à la commande. Je recommande vivement ce site
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Dec 10, 2023
 Verified review
All gone well
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 8, 2023
 Verified review
Up to date information on my packages and best price too ! Will recommend Conrad to anybody for quality of service price and speedy delivery
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
MP
Matti P.
Espoo, Finland
Dec 7, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Dec 5, 2023
 Verified review
Defective product received and took 3 weeks to replace. No manual in the box to the pool thermometer and not able to connect it to the weatherstatio.
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Answer by conrad.com
Dec 7, 2023
Dear Customer, please contact sales@conrad.com with your customer number and order number to check your complaint.
Dec 4, 2023
 Verified review
great service great value great product very happy..
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Dec 4, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Dec 2, 2023
 Verified review
Punctuality and very easy to order
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
CV
Chris v.
Den Haag
Dec 1, 2023
 Verified review
Expensive and slow in the proces in receiving the order all the way to actual delivery; 404 Errors while logging in to see the status. Late in supplying the invoice.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your feedback. We are constantly improving our processes and hope that we can impress you with our service the next time you make a purchase.
Nov 30, 2023
 Verified review
Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 30, 2023
 Verified review
The price of the product was better than other places
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 30, 2023
 Verified review
everything nice and secure and on estimated time.
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 30, 2023
 Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback. Please let us know how we can improve our service to get 5 stars.
Nov 29, 2023
 Verified review
great service great value easy to order and prompt delivery
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 29, 2023
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 29, 2023
 Verified review
Great service.
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 29, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback