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Reviews for

438 verified reviews in the last 12 months

5,058 total reviews
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Top positive review customer
Nov 14, 2022
 Verified review
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <>

Top negative review customer
Jan 18, 2023
 Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door. Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.

Reviews for

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Latest first
Reset customer
9 days ago
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal. customer
Sep 20, 2023
 Verified review
W G.
Sep 14, 2023
 Verified review customer
Sep 11, 2023
 Verified review customer
Sep 11, 2023
 Verified review
Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time. customer
Sep 9, 2023
 Verified review

Incomplete Product

Although recommended by Which UK I was disappointed because the hedge trimmer that was provided did not have a cable and the address on the package did not include the House number and it was only thanks to the diligence of the UPS driver that the product arrived at all customer
Sep 5, 2023
 Verified review customer
Sep 5, 2023
 Verified review customer
Aug 26, 2023
 Verified review


Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance. customer
Aug 25, 2023
 Verified review
G M.
Aug 22, 2023
 Verified review

Conrad good, UPS not so

Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping. customer
Aug 17, 2023
 Verified review customer
Aug 11, 2023
 Verified review
Quick delivery.
emile b.
Aug 2, 2023
 Verified review
deliver all items together if delivery is very close customer
Jul 27, 2023
 Verified review
Package was lost in UPS logistic. Conrad failed to fill in the delivery adress witn complete name and telephone number. I had to search my self the package and to travel 20km to the UPS warehouse, and to pick it up myself. This only the Conrad misstake due to por logistics, as I have seen on the printed label from the package. Im am not happy at all ! customer
Jul 17, 2023
 Verified review
Pathetic delivery service. Expensive produc9. customer
Jun 28, 2023
 Verified review
Took longer than I thought for delivery. But worth the wait. Both items of a high standard customer
Jun 20, 2023
 Verified review

Organizator crăpat

Mi-a plăcut seriozitatea și promptitudinea dumneavoastră dar una dintre Organizatoare a avut crăpături iar pe mijloc a fost rupta o bucata, după cum se poate vedea din imagini. As dori sa menționez ca, cutia de carton, în care au fost impachetate organizatoarele, nu a fost deteriorata deloc. customer
Jun 9, 2023
 Verified review
the HSN code entered is wrong 2nd order, 1st order same qty same material different HSN code compare to 2nd order. we ended up paying more custom amount and taxes After paymemnt done we waited for 20 days to get confirmation they received payment and asking additional charges as weight going above 30kg, when i said last order same quanity we done but no charges why charges then they said later they processing. taken 4 working days to send to UPS. Overall am really disappointed in order time when stock was available and payment done same day and sent email also paypal transaction details by email. but no one responded until i send every day email and contacted various ways. i have attached 1st order HSN code given by you to UPS and which is different hsn code given by your team in 2nd order. we paid custom duty 150 times more amount customer
Jun 5, 2023
 Verified review

Arduino Opto WiFi

Delivered to the UK as when stated when ordered. Took about a week. Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.