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conrad.com
Reviews:

326 reviews in the last 12 months5,175 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Feb 13, 2024
 Verified review

Damage envelope Conrad (UPS)- Order number: 2009165524

Good morning, According to the reception of the package corresponding to Conrad order 2009165524 (our order PO2190_Conrad) it arrived damaged, evidently closed with tape and one item was missing. Invoice 9759909139 Order number: 2009165524 Item 1570224 – Qty: 2 (1) received Item 1570224 – Qty: 2 (2) received, 1 opened – look attached photo. you can contact us to the following email address: yordan.becerra@fizoptika.com alison.agius@fizoptika.com
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Answer by conrad.com
2 days ago
Dear Customer, you contacted our customer service department with this request on 14 February and the problem was resolved by us on 15 February. Thank you for your patience and understanding.
13 days ago
 Verified review
in general very pleased with the service and products , my only complaint is the delivery service provider to Spain . the use of UPS here in Spain is a hit and miss operation . Delivery service in out lining smaller cities is a hit and miss,
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Answer by conrad.com
2 days ago
Dear Customer, thank you for your feedback. We will endeavour to improve the delivery.
11 days ago
 Verified review
Nagyra ertekelem a minosegi munkat, a csomagolast, a kapcsolat fenntartast a vevovel. Minden elusmeresem. Koszonom. Aida Kovacs
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Answer by conrad.com
2 days ago
Dear Customer, thank you very much for your positive feedback.
11 days ago
 Verified review
box came in damaged and open but luckily non of the content was missing
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Answer by conrad.com
2 days ago
Dear Customer, I apologise for the circumstances which were apparently caused during transport. Please contact our customer service to solve the problem.
4 days ago
 Verified review
Received printer but none UK plug so can't use it 😢
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Answer by conrad.com
2 days ago
Dear Customer, all our products are EU plug. Please contact the customer service to initiate a returns process.
Feb 8, 2024
 Verified review
Great platform and extremely quick delivery.
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Answer by conrad.com
2 days ago
Dear Customer, thank you for your positive feedback.
11 days ago
 Verified review
Very quick delivery to Spain. Thank you.
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Answer by conrad.com
2 days ago
Dear Customer, thank you very much for your positive feedback.
Feb 12, 2024
 Verified review
timely delivery & item mas described
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2 days ago
Dear Customer, thank you for your positive feedback.
Feb 12, 2024
 Verified review
Tuote OK. Paketti tuli sovitusti.
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Answer by conrad.com
2 days ago
Dear Customer, thank you for your positive feedback.
5 days ago
 Verified review
very fast delivery
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2 days ago
Dear Customer, thank you for your positive feedback.
Feb 1, 2024
 Verified review
Fast delivery.
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2 days ago
Dear Customer, thank you for your positive feedback.
6 days ago
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
7 days ago
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
13 days ago
 Verified review
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2 days ago
Dear Customer, thank you very much for your positive feedback.
13 days ago
 Verified review
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2 days ago
Dear Customer, thank you very much for your positive feedback.
Feb 9, 2024
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
Feb 9, 2024
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
Feb 5, 2024
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
Feb 3, 2024
 Verified review
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2 days ago
Dear Customer, thank you for your positive feedback.
Jan 31, 2024
 Verified review
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Answer by conrad.com
2 days ago
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.