conrad.comReviews:
392 reviews in the last 12 months5,110 total reviews
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Top positive review
Dec 13, 2022
Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA!
I am satisfied with the content of the package only the delivery was a problem.
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Top negative review
Jan 18, 2023
Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
Oct 21, 2023
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Fast shipping, fast delivery, it is quite good.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you very much for your positive feedback.
Oct 13, 2023
Verified review
Good product.Fast delivery
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 8, 2023
Verified review
VERY GOOD QUALITY
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Oct 11, 2023
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Fast delivery, good price
Fast delivery,
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Oct 9, 2023
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reliable seller
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Nov 2, 2023
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Todo correcto
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Oct 16, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 13, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 10, 2023
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Oct 8, 2023
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Nov 2, 2023
Verified review
The positive was the ease of ordering the part. The negative unfortunately was the experience after placing our order. The date originally given was not met; in fact it was 2-3 weeks later in the end. During this time of waiting myself and my colleague tried several times to contact you which was difficult due to only being able to submit a form from your website. We had to do this a few times before receiving a response.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
Unfortunately, we are unable to make any statements about your order as we do not have your customer ID or order number. We would like to thank you for your feedback on the contact form. We have recently redesigned our webshop and are grateful for any feedback.
Sep 26, 2023
Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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AY
Alexander Y.
Sofia
Oct 4, 2023
Verified review
The transport fee s very high! I bought 2 years ago from Conrad, the saame goods, the same weight, and then the cost waas 8 euros, now is 39 euros!!
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Sep 11, 2023
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Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.
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Oct 2, 2023
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nice item i had my other one for over 15 years but it's is still working ok. nice to have a spare got it as it was at a good price
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Sep 29, 2023
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Hi. Even though my order was small, everything went well and quickly. In the future, I will look at your products more. Thank you!
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Sep 26, 2023
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Fast service and information about condition of parcel. It will be better if Conrad make every shoping cumulative for discount!
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Sep 7, 2023
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Speedy delivery - earlier than promised. Item well packed and in perfect condition.
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Oct 3, 2023
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I bought some replacement faders for a MIDI mixer
Good quality and good price
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