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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
The positive was the ease of ordering the part. The negative unfortunately was the experience after placing our order. The date originally given was not met; in fact it was 2-3 weeks later in the end. During this time of waiting myself and my colleague tried several times to contact you which was difficult due to only being able to submit a form from your website. We had to do this a few times before receiving a response.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
Unfortunately, we are unable to make any statements about your order as we do not have your customer ID or order number. We would like to thank you for your feedback on the contact form. We have recently redesigned our webshop and are grateful for any feedback.
Nov 2, 2023
Verified review
Todo correcto
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback
Nov 1, 2023
Verified review
Canon GX5050 at very competitive price. Ordering was easy. Dispatch & tracking was excellent - delivered by UPS on schedule.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you very much for your positive feedback.
Oct 24, 2023
Verified review
More than professional!
Order accepted, confirmed, keeping me informed about delivery! Nothing more to expect.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you very much for your positive feedback.
Oct 21, 2023
Verified review
Fast shipping, fast delivery, it is quite good.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you very much for your positive feedback.
Oct 21, 2023
Verified review
Find the product that is not supplied by the Samsung anymore.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you very much for your positive feedback.
Oct 20, 2023
Verified review
You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
We are a German company. We therefore supply all items with an EU plug. Please contact us if you need help finding an adapter.
Oct 19, 2023
Verified review
electromagnets its-ms-4027-24vdc (6 pcs)
Thanks for the quick response and the UPS shipment that arrived within 7 days.
Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side.
A good and successful day!
Boyko Staykov,
S AND S Engineering Ltd
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
Please let us know the order number so that we can draw the attention of our logistics department to the repackaging of these items.
Oct 17, 2023
Verified review
Looks nice in my study room. Great quality and easy to install. The board comes with 3 extra strong magnet. Good quality packaging and arrived about a week time.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 16, 2023
Verified review
What wonderful service, thank you.
Easy to order, quick and very swift delivery & on time.
I would not hesitate to use them again if needed.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 16, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 13, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 13, 2023
Verified review
Was faster and easy to buy and delivery. Many thanks
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 13, 2023
Verified review
Good product.Fast delivery
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Oct 11, 2023
Verified review
yes all good, arrived on time and product is as described.
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