conrad.comReviews:
392 reviews in the last 12 months5,108 total reviews
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Top positive review
Dec 13, 2022
Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA!
I am satisfied with the content of the package only the delivery was a problem.
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Top negative review
Jan 18, 2023
Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
Nov 15, 2023
Verified review
VERY PLEASED AND HAPPY CUSTOMER
I very much like the fact that I could communicated with Conrad personal via email.
For example there was an issue with my VAT number, I was informed by the relevant Conrad department and the communication continue until the issue was resolved.
I very much like also that the product came to me exactly the on time as it was stated into Conrad webpage.
The product that I received looks fantastic.
This is my first experience with Conrad I will definitely continue to shop with Conrad.
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 15, 2023
Verified review
Mit der prompten Lieferung bin ich sehr zufrieden. Der selbe Gerätetyp,der schon viele Jahre funktionierte, hat durch einen Gewitters chaden seine Funktion eingestellt.Ich hätte aber eine wichtige Sache zu bemängeln: Bei der telefonischen Bestellung hatte ich bis zu 20 Minuten Wartezeiten Ehe ein Bestellkontakt zustande kam; das kostet Geld und Nerven! Wenn möglich ändern sie das ---Mit freundlichem Gruß Dr.Ralf Kolmsee. Mi
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 7, 2023
Verified review
I definitely recommend that site for ordering! They updating you with every step from they time you order, the order came really fast via USP with very low cost . I would definitely re order again if i need something
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Answer by conrad.com
Nov 11, 2023
Dear customer,
Thank you for your positive feedback.
Nov 13, 2023
Verified review
Shipping without client's approval
You should not ship without speaking with your client when not all materials are in stock.
You should please ask first your buyer if he wants goods in one go or partial shipments.
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
all our availabilities are available to the customer in the webshop on a daily basis.
5 days ago
Verified review
Excellent customer service
Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Nov 16, 2023
Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
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Answer by conrad.com
Nov 17, 2023
Dear Customer,
thank you very much for your positive feedback.
7 days ago
Verified review
yes the site delivery date information…
yes, the site delivery date information needs to a bit accurate than this operation!
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5 days ago
Verified review
great service great value easy to order and prompt delivery
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Nov 15, 2023
Verified review
Small item in a big box with product open and lid open?
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
please contact sales@conrad.com with your customer number and order number to discuss the transport damage.
4 days ago
Verified review
The price of the product was better than other places
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4 days ago
Verified review
everything nice and secure and on estimated time.
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13 days ago
Verified review
Quick delivery.
Thank you for sending your goods to Estonia!
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Answer by conrad.com
7 days ago
Dear Customer,
thank you very much for your positive feedback.
2 days ago
Verified review
Punctuality and very easy to order
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Nov 17, 2023
Verified review
PRODUCTS CAME AS ORDERED. GOOD JOB
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Answer by conrad.com
Nov 17, 2023
Dear Customer,
thank you very much for your positive feedback.
11 days ago
Verified review
Olen tyytyväinen hyvä tuote.
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Answer by conrad.com
7 days ago
Dear Customer,
thank you very much for your positive feedback.
Nov 13, 2023
Verified review
I would like faster delivery
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 13, 2023
Verified review
Good comunication!
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
thank you very much for your positive feedback.
6 days ago
Verified review
Great service.
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6 days ago
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8 days ago
Verified review
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Answer by conrad.com
7 days ago
Dear Customer,
thank you very much for your positive feedback.