conrad.com

Reviews:

I purchased a motorised tv bracket which when it arrived I had to pay over £50 import duties. When I opened it the power supply was missing. I contacted Conrad immediately and submitted photos. I heard nothing for three weeks so I went onto their website and opened a 'ticket', I received an email back stating it was already being dealt with under a different ticket number. I emailed them again and was told I could return the whole item or take a standard power supply, I replied I would accept this. I heard nothing for a further 3 weeks, I emailed them again, nothing so I opened another ticket via the website then received an email saying they were awaiting my reply, so I replied to the email I would accept, nothing for a week, so I replied to the email again, nothing so went to the website opened another ticket and accepted. It appears that replying to their emails they randomly acknowledge. Finally received a power supply two weeks later and it is a generic psu with variable connections, not the original psu for the item I purchased.

I often purchased products from Conrad and I was never let down. Their service is prompt and customer support is to be recommended. The goods ordered were delivered in a matter of a couple of days.

I am very impressed with the customer service support I have and the quality of the products I receive. From the communication to the packaging all perfect !!! Conrad Team Thank you !!!

Item nicely packed. Camera is perfect and works well - outputting images to my laptop and to a high-res external monitor.

Exceptional service and item was despatched and delivered quickly. Would highly recommend

Recieved on time product was perfect would use again 👌

I got specific tool, in short time. I m happy

I'm very pleased with everything.

easy to use site, fast delivery

Second to none speed, contact

Hassle free! Recommended.