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conrad.comReviews

: 4,391Good

4.39

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Valid

with Buyer Protection

certified since: 8/29/2013
updated on: 6/27/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 6/27/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

921 verified reviews in the last 12 months

4,391 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
1 month ago 
Excellent products offered at decent pricing!😍 Wonderful, speedy dispatch and delivery!!💪💪💪
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Answer by conrad.com
1 month ago
Hello, thank you so much for this outstanding review! We are glad that you are all around satisfied with the services we provide. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
2 months ago
Ordered on monday and delivered on wednesday - produkt not yet tested Super delivery
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are happy that we were able so satisfy you with the speed of our delivery. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
It was real, and the orders came in one piece. Still got to test the item though
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Answer by conrad.com
1 month ago
Good day, thank you for your feedback! It´s great to read that you are satisfied with your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Good price. Reliable seller. Reasonable delivery time (abroad, to Romania).
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Answer by conrad.com
1 month ago
Good day, thank you for this great review! We are happy that we were able to satisfy you with our prices and delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
1 month ago
Keep me informed on the order process and the shipping arrived on time.
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Answer by conrad.com
1 month ago
Good day, thank you for this great feedback! We are happy that you are satisfied with the order information you received. All the best! Your Conrad Customer Service Team
 Verified review
2 months ago
Hurtig levering, og produktet ble levert med mer utstyr enn forventet.
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Answer by conrad.com
2 months ago
Good day, thank you or this great review. We are happy, that you are satisfied with our products. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
2 months ago
Swift international delivery, nice pricing. No betterment ideas.
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Answer by conrad.com
2 months ago
Good day, thank you very much for this great feedback! It´s great to read that we were able to satisfy you with our delivery and the prices of our products. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Excellent service. Items all as described. Fast shipping.
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Answer by conrad.com
1 month ago
Hello, thank you so much for this positive feedback! We are happy that the delivery was carried out to your satisfaction. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
2 months ago
this is company, that i could trust and recommend!
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Answer by conrad.com
2 months ago
Good day, thank you for your great review. We are happy to read that you are satisfied with the services we provide. Additionally we want to thank you for putting your trust in us. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
I’m very happy that I found this company
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Answer by conrad.com
1 month ago
Good day, thank you so much for your great feedback! It´s great to read that you are happy with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
2 months ago
Order arrived quickly. A great product.
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Answer by conrad.com
2 months ago
Good day, thank you for your great feedback! It´s great to read that you are satisfied with the quality and delivery of the ordered product. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Super quick and quality as expectrd
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Answer by conrad.com
1 month ago
Good day, thank you for this great review. It´s great to hear that you are satisfied with our delivery service. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
1 month ago 
Easy to order and quick delivery
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Answer by conrad.com
1 month ago
Good day, thank you for your kind words. We are happy that you are satisfied with our delivery. Hopefully we are able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
2 months ago
great service!!
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Answer by conrad.com
2 months ago
Good day, thank you for this great review! We are glad you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 months ago
speed
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Answer by conrad.com
2 months ago
Good day, thank you for your feedback! We are glad that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 months ago
Great
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Answer by conrad.com
2 months ago
Good day, thank you for this great feedback! We wish you all the best. Your Conrad Customer Service Team
 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for taking the time to review us. Your Conrad Customer Service Team
 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for your great feedback! We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team