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conrad.com
Reviews:

392 reviews in the last 12 months5,110 total reviews  

4.45
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Dec 13, 2022
 Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA! I am satisfied with the content of the package only the delivery was a problem.

Top negative review

Jan 18, 2023
 Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door. Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com

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2 days ago
 Verified review
great service great value great product very happy..
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2 days ago
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4 days ago
 Verified review
Punctuality and very easy to order
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6 days ago
 Verified review
The price of the product was better than other places
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6 days ago
 Verified review
everything nice and secure and on estimated time.
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7 days ago
 Verified review
great service great value easy to order and prompt delivery
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7 days ago
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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7 days ago
 Verified review
Great service.
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7 days ago
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8 days ago
 Verified review

yes the site delivery date information…

yes, the site delivery date information needs to a bit accurate than this operation!
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9 days ago
 Verified review
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
12 days ago
 Verified review
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9 days ago
Dear Customer, thank you very much for your positive feedback.
13 days ago
 Verified review
Olen tyytyväinen hyvä tuote.
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9 days ago
Dear Customer, thank you very much for your positive feedback.
13 days ago
 Verified review
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9 days ago
Dear Customer, thank you very much for your positive feedback.
Nov 21, 2023
 Verified review

Quick delivery.

Thank you for sending your goods to Estonia!
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
Nov 17, 2023
 Verified review
PRODUCTS CAME AS ORDERED. GOOD JOB
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Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 17, 2023
 Verified review
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Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 16, 2023
 Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
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Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 15, 2023
 Verified review
Small item in a big box with product open and lid open?
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Answer by conrad.com
Nov 16, 2023
Dear Customer, please contact sales@conrad.com with your customer number and order number to discuss the transport damage.
Nov 15, 2023
 Verified review

VERY PLEASED AND HAPPY CUSTOMER

I very much like the fact that I could communicated with Conrad personal via email. For example there was an issue with my VAT number, I was informed by the relevant Conrad department and the communication continue until the issue was resolved. I very much like also that the product came to me exactly the on time as it was stated into Conrad webpage. The product that I received looks fantastic. This is my first experience with Conrad I will definitely continue to shop with Conrad.
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Answer by conrad.com
Nov 16, 2023
Dear Customer, thank you very much for your positive feedback.