Conrad becomes my favorite online shop for buying electronics.
Because they have large selection of high-quality products within electrical and electronics.
It took them over 2 weeks to process my order.
I think the problem was that they had a hard time trusting my payment outside of the German border.
After repeated contact with their customer service, I finally managed to convince them.
After completion of the transaction, the item was shipped quickly by UPS.
My advice to other buyers is be patient when contacting their customer service.
Read more
Report review
Show all positive reviews
the most relevant critical review
3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work.
I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues.
I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result.
I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.”
I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible."
I am in the dark as to whether or not I will ever receive a reply!!
I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
Read more
Report review
Show all critical reviews
Reviews for conrad.com
Filter
Sort byLatest first
(674)
(48)
(30)
Verified review
Yesterday
Considering the supply of some products from the GARDENA range, there is only one possible assessment which is called - EFFICIENCY !
Report review
Verified review
4 days ago
Prompt and efficient.
Report review
Verified review
4 days ago
Service perfect wish every other business like yours
Report review
Verified review
5 days ago
Report review
Verified review
5 days ago
Item was found missing from order.
Conrad did not advise us of this issue at any point until the order arrived and then said it would be a further 4 weeks until despatched.
I queried this issue by email with them 3 weeks ago and am still awaiting a reply.
Very poor service.
Report review
Verified review
7 days ago
Imported to RSA with no issues. Everything went smooth and Im very happy with the service and product. Thank you Conrad.
Report review
Verified review
9 days ago
Guten Morgen, meine Bestellung war in Ordnung. Aber der Service war miserabel, wollten auf einmal noch mehr Geld haben wegen Steuern und Service. Auch konnten sie (UPS) den Namen und meine Adresse nicht gut verstehen. Für UPS kein "schöner" Tag und auch nicht gut für's Unternehmen, denn es gibt viel Konkurenz. Alles Gute, K. Schweitzer
Super fast delivery to Finland . Was delivered to home address . Fantastic.
Love the Wera Craftform Kompakt 10 bit set with the 813r bit handle.
It is smaller than expected , but even better for my purpose .
Report review
Verified review
11 days ago
Report review
Verified review
12 days ago
Report review
Verified review
13 days ago
Fantastic service and super quick delivery...thank you!
Report review
Verified review
14 days ago
Very quick response and instant status of the shipment.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.