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conrad.comReviews

: 4,391Good

4.39

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certified since: 8/29/2013
updated on: 6/27/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 8/29/2013
updated on: 6/27/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

921 verified reviews in the last 12 months

4,391 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
Yesterday
Considering the supply of some products from the GARDENA range, there is only one possible assessment which is called - EFFICIENCY !
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 Verified review
4 days ago
Prompt and efficient.
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4 days ago
Service perfect wish every other business like yours
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5 days ago
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5 days ago
Item was found missing from order. Conrad did not advise us of this issue at any point until the order arrived and then said it would be a further 4 weeks until despatched. I queried this issue by email with them 3 weeks ago and am still awaiting a reply. Very poor service.
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 Verified review
7 days ago
Imported to RSA with no issues. Everything went smooth and Im very happy with the service and product. Thank you Conrad.
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9 days ago
Guten Morgen, meine Bestellung war in Ordnung. Aber der Service war miserabel, wollten auf einmal noch mehr Geld haben wegen Steuern und Service. Auch konnten sie (UPS) den Namen und meine Adresse nicht gut verstehen. Für UPS kein "schöner" Tag und auch nicht gut für's Unternehmen, denn es gibt viel Konkurenz. Alles Gute, K. Schweitzer
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 Verified review
10 days ago
At this moment all OK.
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10 days ago
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11 days ago 
Super fast delivery to Finland . Was delivered to home address . Fantastic. Love the Wera Craftform Kompakt 10 bit set with the 813r bit handle. It is smaller than expected , but even better for my purpose .
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11 days ago
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12 days ago
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13 days ago
Fantastic service and super quick delivery...thank you!
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14 days ago
Very quick response and instant status of the shipment.
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14 days ago
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14 days ago 
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14 days ago
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14 days ago
Todo perfecto, el articulo solicitado y el plazo de entrega.
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 Verified review
17 days ago
Send partial shipment without aditional cost.
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 Verified review
18 days ago
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