Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
replacement batteries for sony ear buds, genuine batteries delivered, to my door, simple.
I would suggest they list them in the uk amazon, as sony headphone and a few others brands replacement batteries they would sell lots.
pics of the batteries, the spec sheet, list of things they fit into (look at other listings on ebay and amazon).
getting genuine batteries of this type in the uk is near impossible.
see how they try to pass off copy's
search cp1254 on amazon uk see how many are fakes.
Report review
Verified review
12 days ago
Order arrived only after a few emails were sent, because the seller changed the order number in the pro-forma that did not match the initial order number, it was unclear which number to enter, and then due to mismatch they stopped processing the order. It took about 4 weeks to get my order (received 05.24, order paid 04.27).
Report review
Verified review
5 days ago
Good electric shop in EU. No additional customs fees like orders from outside the EU. Fast shipping.
Report review
Verified review
May 22, 2023
It is better to tape the box, because the chain guide was starting to come out of the box
Report review
Verified review
3 days ago
Very easy to order and delivery spot on, many thanks for a pleasant experience!
Report review
Verified review
May 19, 2023
Your continuing monitoring of the progress of the order is vey reassuring.
Report review
Verified review
May 19, 2023
Items arrived on time and were as ordered.
Report review
Verified review
7 days ago
Good quality products and quick delivery.
Report review
Verified review
May 16, 2023
No you where much help
Report review
Verified review
May 9, 2023
Best price and servicep
Report review
Verified review
May 18, 2023
PERFECT IN EVERY WAY
Report review
Verified review
4 days ago
Good service
Report review
Verified review
May 12, 2023
Report review
Verified review
May 11, 2023
Report review
Verified review
May 11, 2023
Man fragt sich, wofür es eine Rubrik „Bemerkungen“ im Bestellformular gibt, wenn dieses ignoriert wird. Ich hatte gebeten, das Paket mit DHL und nicht mit UPS zu versenden, da die zeitgerechte Zustellung in Rumänien nicht funktioniert und das Paket primär eine Woche bei denen im Lager herumliegt. Auf dem Versandetikett ist dies sogar zweimal angeführt. Entweder sind die Leute blind, die den Versand machen oder es ist denen egal. Weiters ist auf dem Versandetikett die Telefonnummer nicht vermerkt, sodass sich der Fahrer einen Wolf im ländlichen Gebiet sucht. Alles in allem ein fürchterlich schlechter Versandservice, der mich in Zukunft davon abhalten wird wieder mehr bei Conrad zu bestellen. Ein Anbieter aus der USA bewerkstelligt eine Bestellung mit ca. 50 Posten in einem Tag und die Bauteile sind innerhalb von drei Tagen bis zur Haustür geliefert. Das nenne ich Service!
Report review
Verified review
May 12, 2023
I received the package after 2 weeks!!! You have the worst possible courier!!! It is not possible for a parcel to stay in their warehouse in Romania for 1 week! I have parcels from China ordered after the one from Conrad and they arrived before him!
I will never order from this store again, unless you offer DHL shipping.
Report review
Verified review
13 days ago
There is no mains cable with the bosch, hedge trimmers i purchased.. why is that
Report review
Verified review
Apr 18, 2023
All excellent - the 3 products bought and web information about each one, the tracking information provided and the prompt and on-time delivery. Also, thanks to the Easter discount, it was cheaper to buy from you than in the UK, even with the modest delivery charge.
Alles ist wunderbar! Vielen Dank.
Report review
Verified review
Apr 17, 2023
I had two orders from Germany made on the same day.
One, yours, using just one courier arrived this morning .
The other, with three couriers is.......your guess is as good as mine.
The last in the chain has Keine Ahnung.
Regards
Report review
Verified review
Apr 13, 2023
todo me parecio muy bien, pero hubiera estado mejor si las compras se pudieran hacer con tarjeta de credito,mucho mas rapido todo,por su atencion gracias
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.