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conrad.com
Reviews:

326 reviews in the last 12 months5,175 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Jan 5, 2024
 Verified review

I got my order, but In-time courier delivered poorly

I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 12, 2024
 Verified review

Absolutely all great. Conrad the Best in all services.

Absolutely all great. Conrad is one of the best sellers. Great in shipment, speed of delivery, quality of packing, Quality of handling. Just all great experience. I am just searching for something to buy from Conrad.
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Jan 23, 2024
 Verified review
thank you so much for the order and fast shipment . please get spare parts for tools and better prices for tvs and please ship them aswell :)
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Jan 15, 2024
 Verified review
Really excellent service throughout the process, from ordering to final shipment. Couldn’t better it…..Excellent!
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Jan 15, 2024
 Verified review
Absolutely Fab online store. 10 out of 10. All boxes ticked.... Thank you.. Billy Redif
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Jan 8, 2024
 Verified review
First class response to an international order. Regular communication provided.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 4, 2024
 Verified review
Hassle free and received exactly what I ordered in a timely manner!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 22, 2024
 Verified review

Highly recommended

Fast and prompt delivery at my doorstep as promised
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AG
Jan 23, 2024
 Verified review
Fast delivery and excellent customer service.
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Jan 19, 2024
 Verified review
Fast delivery, good contact
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Jan 19, 2024
 Verified review
Good service
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Jan 11, 2024
 Verified review
was fast
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Jan 23, 2024
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Jan 15, 2024
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Jan 12, 2024
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Dec 29, 2023
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 28, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 20, 2023
 Verified review
I was most impressed with the speed and efficiency of your service. I am very happy with my order which arrived on time and securely packaged. UPS delivered on time and the driver was most friendly, polite and professional. All I would add is - keep doing what you are doing! Excellent
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Nov 30, 2023
 Verified review
Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 29, 2023
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.