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conrad.comReviews

: 4,708Good

4.29

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Nov 28, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Nov 28, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

760 verified reviews in the last 12 months

4,708 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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8 days ago
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13 days ago
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13 days ago
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Nov 15, 2022
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Nov 14, 2022
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Nov 14, 2022
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Nov 12, 2022
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Nov 11, 2022
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Nov 8, 2022
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Answer by conrad.com
Nov 8, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Nov 5, 2022
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Answer by conrad.com
Nov 8, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Nov 5, 2022
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Answer by conrad.com
Nov 8, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
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Nov 4, 2022
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Answer by conrad.com
Nov 8, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Nov 3, 2022
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Answer by conrad.com
Nov 8, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Nov 3, 2022
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Answer by conrad.com
Nov 3, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Nov 2, 2022
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Answer by conrad.com
Nov 3, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
13 days ago
I do not see in mails, which order is coming home, despite I filled the additional tracking information (number from my system). Thank You!
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 Verified review
Sep 29, 2022
Ordered a Panasonic Shaver from Conrad in Germany and I received it by UPS within a week in the United Kingdom and at a great price too! Great customer service . Recommended . I will be purchasing more from this seller .
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our services. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Oct 2, 2022
Items ordered arrived safely and works as intended. Price is cheaper than the doorbird official page. Only hope that conrad use carrier partner such as DHL than UPS.
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with the delivered product. Furthermore our carrier partners are DHL and UPS. Have a nice day, Your Conrad Customer Service Team
 Verified review
Oct 17, 2022
Llegó muy rápido, a un precio del porte muy ajustado para llegar desde Alemania. Lo descrito en el artículo puesto a la venta por Conrad
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Answer by conrad.com
Oct 18, 2022
Good day, thank you for your feedback! We are glad that you are satisfied with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team