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conrad.comReviews

: 4,708Good

4.29

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Nov 28, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Nov 28, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

760 verified reviews in the last 12 months

4,708 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
Oct 21, 2022 
It would be nice to know before ordering, which products are not allowed to be sent to the customer's country
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Answer by conrad.com
Nov 3, 2022
Good day, Thank you for your feedback! We are sorry for the inconvenience. We will gladly pass on your criticism to our quality management and hope to be able to convince you of our improvements in the future. Your Conrad Customer Service Team
 Verified review
Oct 10, 2022
Conrad did well. Unfortunately, UPS were completely incompetent, and were unable to find my address for nine days, despite repeated calls to them. In desperation, I contacted Conrad's customer service about this , and they very promptly tried to help by contacting UPS, for which I am grateful.
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for your feedback! We are glad that any occurring issues with UPS could be solved to your satisfaction. Your critique will be forwarded to our quality management team. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 29, 2022 
Prompte Lieferung. Gewohnt gute Qualität der gelieferten Teile. Nicht die erste und sicherlich nicht die letzte Bestellung
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Answer by conrad.com
Oct 5, 2022
Guten Tag, vielen Dank für das tolle Feedback! Es freut uns, dass wir Sie begeistern konnten. Wir danken Ihnen für Ihre Treue und wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
Oct 18, 2022
Things can take a while to arrive, and there was a missing mantle in the delivery of a pressure lamp that I ordered.
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Answer by conrad.com
Oct 21, 2022
Good day, thank you for your feedback! We apologize that your order was incomplete. In case you still haven't received the missing item, please send us a mail to sales@conrad.com. We hope to convince you of our improvements in the near future and wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 17, 2022
Great product, speedy delivery. I would like to have had an English-language manual.
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Answer by conrad.com
Oct 18, 2022
Good day, thank you for your review. We are happy that you are satisfied with our delivery. Furthermore we will forward your suggestion for improvement to our quality management team. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 10, 2022
Was a good experience. Products with good quality. Delivery on schedule.
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for this great review! We are happy that you are satisfied with our delivery and products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 24, 2022
I like the professionalism, sharpness and lightning shipping speed!
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Answer by conrad.com
Nov 3, 2022
Good day, thank you for your review. We are happy that you are satisfied with our services. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team.
 Verified review
Oct 14, 2022
Fast and correct transaction arriving in perfect conditions
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Answer by conrad.com
Oct 18, 2022
Good day, thank you for your review. We are happy that you are satisfied with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 19, 2022
Items according to description and on time delivery time
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Answer by conrad.com
Oct 21, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our products and delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 12, 2022
Excellent product and excellent quality. Thanks a lot.
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Answer by conrad.com
Oct 14, 2022
Good day, thank you for this review. It is great to hear that you are satisfied with our range of products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 11, 2022
The service was clear and within reasonable time.
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 28, 2022
Delivery was quick and came exactly when it said
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for this great feedback! It´s great to hear that we were able to satisfy you with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 29, 2022
Nice bit of apparatus and love the sound
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the delivered product. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 11, 2022
Good quality products and good service
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Answer by conrad.com
Oct 14, 2022
Good day, thank you for your review. We are happy that you are satisfied with our services. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 17, 2022
Quick delivery. Good communication.
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Answer by conrad.com
Oct 18, 2022
Good day, thank you for your review. We are happy that you are satisfied with our delivery and the information you received about your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 29, 2022
Fast delivery for good materiaal.
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for this great feedback! It´s great to hear that we were able to satisfy you with our delivery and products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 10, 2022
rapidità, efficienza, qualità
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 30, 2022
Rapidité et efficacité.
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery. Have a nice day, Your Conrad Customer Service Team
 Verified review
Oct 15, 2022
Very fast delivery
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Answer by conrad.com
Oct 18, 2022
Good day, thank you for your review. We are happy that you are satisfied with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 28, 2022
Top service thanks
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Answer by conrad.com
Nov 3, 2022
Good day, thank you for your review. We are happy that you are satisfied with our services. We wish you all the best! Your Conrad Customer Service Team