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conrad.com
Reviews:

305 reviews in the last 12 months5,232 total reviews  

4.44
Good

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Certified since: Aug 29, 2013
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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Jun 19, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 19, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 18, 2023
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very good transaction, delivery came as expected
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Jun 15, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 15, 2023
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Prompt good service at a reasonable price
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 14, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 12, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 12, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 10, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 9, 2023
 Verified review
the HSN code entered is wrong 2nd order, 1st order same qty same material different HSN code compare to 2nd order. we ended up paying more custom amount and taxes After paymemnt done we waited for 20 days to get confirmation they received payment and asking additional charges as weight going above 30kg, when i said last order same quanity we done but no charges why charges then they said later they processing. taken 4 working days to send to UPS. Overall am really disappointed in order time when stock was available and payment done same day and sent email also paypal transaction details by email. but no one responded until i send every day email and contacted various ways. i have attached 1st order HSN code given by you to UPS and which is different hsn code given by your team in 2nd order. we paid custom duty 150 times more amount
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Jun 9, 2023
 Verified review
Received what exactly ordered. On-time. Comparing the prices on other sites, Conrad wins.
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 8, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 6, 2023
 Verified review
Fast delivery, received in good condition as expected
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 5, 2023
 Verified review

Arduino Opto WiFi

Delivered to the UK as when stated when ordered. Took about a week. Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.
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Jun 2, 2023
 Verified review
Very easy to order and delivery spot on, many thanks for a pleasant experience!
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 1, 2023
 Verified review
Good service
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 31, 2023
 Verified review
replacement batteries for sony ear buds, genuine batteries delivered, to my door, simple. I would suggest they list them in the uk amazon, as sony headphone and a few others brands replacement batteries they would sell lots. pics of the batteries, the spec sheet, list of things they fit into (look at other listings on ebay and amazon). getting genuine batteries of this type in the uk is near impossible. see how they try to pass off copy's search cp1254 on amazon uk see how many are fakes.
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 31, 2023
 Verified review
Good electric shop in EU. No additional customs fees like orders from outside the EU. Fast shipping.
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 29, 2023
 Verified review

Recomended provider for an Electronics Lab

Good quality products and quick delivery.
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 24, 2023
 Verified review
Order arrived only after a few emails were sent, because the seller changed the order number in the pro-forma that did not match the initial order number, it was unclear which number to enter, and then due to mismatch they stopped processing the order. It took about 4 weeks to get my order (received 05.24, order paid 04.27).
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.