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conrad.comReviews

: 4,807Good

4.25

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Jan 26, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Jan 26, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

690 verified reviews in the last 12 months

4,807 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(492)
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(22)
 Verified review
Jan 10, 2023
Excellent service, finding correct product, booking, price and delivery
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Answer by conrad.com
5 days ago
Thank you for your very good rating.
 Verified review
Jan 9, 2023
Conrad part of order processing and communication premium level. The thrust to UPS subcontractors was Lost. Unreliable sounding names etc.
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Answer by conrad.com
5 days ago
Dear Customer, please report any problems with the shipping service so that we can address the issue here.
 Verified review
Jan 9, 2023
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Answer by conrad.com
5 days ago
Thank you for your very good rating.
 Verified review
Jan 7, 2023
Very good technical support at all shops and hotlines. A wide variety of components and parts is offered. And the high degree of knowledge of all of them by the stuff is legendary. Politically it´s a shame that the "real-life shop" in Hamburg Wandsbek had to close because of restrictive corona management and exploding rents in Europe. The Conrad shops in Hamburger Straße and Wandsbek were CULT in Hamburg´s amateur and pro tekki scene and, of course, they will be forever.
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Answer by conrad.com
5 days ago
Thank you for your very positive feedback. You are welcome to use the webshop conrad.de - Germany as an alternative.
 Verified review
Jan 6, 2023
Delivery & payment options "WORK" AS ADVERTISED. Has always worked well in the past, and still does. .. Thanx.
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 5, 2023
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 5, 2023
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 4, 2023 
Pleasant transaction! Everything was just fined. Fast delivery!
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Answer by conrad.com
5 days ago
Thank you for your positive feedback. Much pleasure with your product :)
 Verified review
Jan 4, 2023 
Fast delivery. All items arrived in good order.
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 4, 2023
I was using this model over Xmas in Holland I was so impressed when I came home to the uk I ordered my own set of four and now have put it together and checked is is working I am pleased with it! The plate wires are difficult to join to the external wire
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Answer by conrad.com
5 days ago
Tank you for your positive feedback. Much pleasure with your product :)
 Verified review
Jan 4, 2023
Thank you! fast shipping and great packaging, the product works
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 4, 2023 
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Answer by conrad.com
5 days ago
Thank you for your positive feedback.
 Verified review
Jan 3, 2023
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Answer by conrad.com
5 days ago
Thank you for your positive feedback. Feel free to let us know how we can improve.
 Verified review
Jan 2, 2023
Excellent after sales service.
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback.
 Verified review
Jan 2, 2023
excellent
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Jan 1, 2023
Good seller. Shipped quickly. Product as described.
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 Verified review
Dec 30, 2022
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Dec 29, 2022
Good wasnt for me was for a mate but looked nice
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 Verified review
Dec 29, 2022 
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Dec 29, 2022
You were misinformed. I will return your package. I only have one package left that had a socket.
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