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conrad.comReviews

: 4,457Good

4.36

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with Buyer Protection

certified since: 8/29/2013
updated on: 8/8/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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certified since: 8/29/2013
updated on: 8/8/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

851 verified reviews in the last 12 months

4,457 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


4 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(620)
(27)
 Verified review
Yesterday
Did not send item after it was ordered because they changed it so it could not be exported from Germany (again, after I had already ordered). They still charged full shipping, even though half the order was missing. Will not buy again.
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 Verified review
4 days ago
very speedy delivery and at a good price compared to other providers
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Answer by conrad.com
4 days ago
Good day, thank you for your feedback! We are glad that you are satisfied with our delivery service and our prices. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
5 days ago
Professional Excellence
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We are happy that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
5 days ago
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
6 days ago 
quick delivery
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We are happy that you are satisfied with our delivery service. We wish you all the best! Your Conrad Customer Service Team
 Verified review
6 days ago
Great choice of products and an excellent delivery. On time and in perfect condition.
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Answer by conrad.com
4 days ago
Good day, thank you so much for this great review. We are happy that you are satisfied with the services we provide. Hopefully we can welcome you back soon! Your Conrad Customer Service Team
 Verified review
6 days ago
nothing to add.... thanks
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
6 days ago
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
7 days ago
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
9 days ago 
Excellent Service. I was kept up-to-date on all stages of my order. The Radiator adapters fitted perfectly. I have ordered before and had the same level of service.
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Answer by conrad.com
4 days ago
Good day, thank you for this great review. We are happy that you are satisfied with the delivered goods and the information you received concerning your order. We wish you all the best and hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
10 days ago
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
11 days ago
Prompt delivery Continuing info about the order
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Answer by conrad.com
4 days ago
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery and the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
11 days ago
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Answer by conrad.com
4 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
12 days ago
Thankyou for a very quick service, to UK. UPS delivered to a drop off depot, the drop off depot mislaid the package, but now all good. Thank you
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Answer by conrad.com
4 days ago
Good day, thank you for this great review. It´s great to read that we were able to satisfy you with our services, despite minor inconveniences. Hopefully we can welcome you back soon! Your Conrad Customer Service Team
 Verified review
12 days ago
The most satisfying buying experience ever... Great products and very very very fast delivery... I am from Greece... Thanks.
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Answer by conrad.com
4 days ago
Good day, thank you so much for this great review. We are glad that we were able to satisfy you. We hope to welcome you back soon! We wish you all the best! Your Conrad Customer Service Team
 Verified review
15 days ago
Order arrived promptly Have not opened the products yet but it looks fine
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Answer by conrad.com
13 days ago
Good day, thank you for your feedback! We are happy that your order arrived in a timely fashion. We wish you all the best! Your Conrad Customer Service Team
 Verified review
16 days ago
Fast delivery.
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Answer by conrad.com
13 days ago
Good day, thank you for this great feedback! We are glad you are satisfied with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
18 days ago 
Great service. Thank you.
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Answer by conrad.com
13 days ago
Good day, thank you for this great feedback! We are glad you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
18 days ago
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Answer by conrad.com
13 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
18 days ago
Easy shopping & delivery also
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Answer by conrad.com
13 days ago
Good day, thank you for your feedback! We are happy that we were able to satisfy you with our delivery. We wish you all the best! Your Conrad Customer Service Team