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conrad.com
Reviews:

320 reviews in the last 12 months5,294 total reviews  

4.47
Good

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Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Most relevant negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Aug 25, 2023
 Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
GM
G M.
Stockholm
Aug 22, 2023
 Verified review

Conrad good, UPS not so

Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Aug 17, 2023
 Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Aug 11, 2023
 Verified review
Quick delivery.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars
EB
emile b.
luxembourg
Aug 2, 2023
 Verified review
deliver all items together if delivery is very close
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 17, 2023
 Verified review
Pathetic delivery service. Expensive produc9.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your feedback.