conrad.comReviews:
317 reviews in the last 12 months5,389 total reviews
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Most relevant positive review
Apr 23, 2024
Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Most relevant negative review
Apr 8, 2024
Verified review
rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Reviews for conrad.com
Nov 30, 2023
Verified review
Very well explained the detail on the product bought.
The information for shipping was also good.
A bit more information on the actual options.
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 30, 2023
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Please let us know how we can improve our service to get 5 stars.
Nov 28, 2023
Verified review
yes the site delivery date information…
yes, the site delivery date information needs to a bit accurate than this operation!
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Nov 27, 2023
Verified review
Good price and good shipping management.
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Answer by conrad.com
Nov 27, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 23, 2023
Verified review
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Answer by conrad.com
Nov 27, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 15, 2023
Verified review
Small item in a big box with product open and lid open?
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Answer by conrad.com
Nov 16, 2023
Dear Customer,
please contact sales@conrad.com with your customer number and order number to discuss the transport damage.
Nov 13, 2023
Verified review
Shipping without client's approval
You should not ship without speaking with your client when not all materials are in stock.
You should please ask first your buyer if he wants goods in one go or partial shipments.
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Answer by conrad.com
Nov 15, 2023
Dear Customer,
all our availabilities are available to the customer in the webshop on a daily basis.