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conrad.comReviews

: 4,724Good

4.31

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Dec 8, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Dec 8, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

745 verified reviews in the last 12 months

4,724 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(69)
(29)
 Verified review
Mar 20, 2022
An excellent experience in all respects, only my observation in the free field for the address was not enough to write the full address, which led to a delay in the shipment for a short period. Thank you so much
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 Verified review
Mar 17, 2022
You had the parts I needed and I like that I get to order online. And when I had a question it was answered by email.
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Mar 17, 2022
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Mar 16, 2022
Not sure if this came from the handling or shipping, but boxes were fine before we opened it.
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 Verified review
Mar 15, 2022
The box arrived torn and repaired by someone.
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 Verified review
Mar 10, 2022
Coustom and GST charge extra for (India+ state) delivery on order your site.
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 Verified review
Mar 7, 2022
UPS delivery was poor. We stayed home on two days to receive the delivery. On the first day, UPS said that we were not present. We were. On the second day, driver delivered only the converter plugs and said he would have to return again to receive payment and deliver the package. Very inconvenient! It would have also been useful to know about the duty owed when ordering.
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Mar 7, 2022
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Mar 3, 2022
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Mar 3, 2022
Fast and simple
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Mar 1, 2022
Thank you, it was my first online purchase on your site, but I have been to your physical store many times when I am working in Austria. Best regards, Manuel
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 Verified review
Feb 25, 2022
The invoice I received is without VAT which is correct. My business credit card is charged with VAT. This doesn't make business buys attractive.
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Feb 24, 2022
Big box for small part 😁
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Feb 22, 2022
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Feb 16, 2022
The adress was incorrectly writen. The package took longer to come than normal.
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Feb 15, 2022
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Feb 15, 2022 
As always; Prompt delivery of goods
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 Verified review
Feb 11, 2022
perfect
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 Verified review
Feb 4, 2022
Delivery was very quick. I ordered 6 plastic storage cases that were not packed with any protection at all. Unfortunately they were all damaged when I received them. There should have been some bubble wrap and airbags in the box as there was so much spare room in the box. I'm still waiting for a reply to my emails after 2 days. Very disappointed as I was really looking forward to my purchase.
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 Verified review
Feb 3, 2022
Good products, communication is average !
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