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conrad.com
Reviews:

308 reviews in the last 12 months5,245 total reviews  

4.45
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Apr 23, 2024
 Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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May 3, 2024
 Verified review
I came across Conrad's by accident on the WWW. I am glad I did. What a company to deal with. Professionalism personified. Prices are unbelievable, it would be a lot better if I was VAT registered in Ireland, but I have retired. Communication and customer service was second to none. Delivery way before estimated time. Really enjoyed dealing with this company. Excellent.
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
 Verified review

Add customer tlf number on the package label

You need to include the telephone number of the recipient on the package label. I was also expecting the whole order to be delivered, not in two parts. Apart from that a time efficient delivery to an EU country, and I’m happy I have found a company that sells Hellermanntyton products in small Minimum Quantities. 👍
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
8 days ago
 Verified review
I bought a Universum radio quite a while ago. I have now purchased a 2nd radio. Service and delivery were both excellent.
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Apr 23, 2024
 Verified review
very easy to order and pay for my camera ups delivered on the day on time good service all round
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
12 days ago
 Verified review
Straightforward website with comprehensive information. Fast delivery and great products
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
6 days ago
 Verified review
This website is just the best everything arrived fast and as described.
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May 3, 2024
 Verified review
once again, good price, fast shipping, safely packed, see you soon
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
Apr 28, 2024
 Verified review
fast shipping, affordable price, safely packed, thank you
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
 Verified review
Best seller- high quality and good prices
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
Apr 30, 2024
 Verified review

Perfect

delivery and delivery time was perfect.
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
2 days ago
 Verified review
The quality, value and delivery
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15 hours ago
 Verified review
Excellent prompt service
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6 days ago
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Excellent service..prompt
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13 days ago
 Verified review
Quick delivery.
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
13 hours ago
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3 days ago
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13 days ago
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
13 days ago
 Verified review
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.
May 9, 2024
 Verified review
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Answer by conrad.com
9 days ago
Dear Customer, thank you very much for your positive feedback.