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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Good variety of products.
Expensive shipping and not accurate (incomplete delivery details written on the package, missing phone number for contact).
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Jan 15, 2024
Verified review
Really excellent service throughout the process, from ordering to final shipment.
Couldn’t better it…..Excellent!
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 15, 2024
Verified review
Absolutely Fab online store. 10 out of 10. All boxes ticked.... Thank you.. Billy Redif
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 15, 2024
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 12, 2024
Verified review
I have orderred by mistake wrong profuct , I have niciced than immediately snd tried to stop prosess & stop shipping.
I do not sucseed and shipin arrived before any response from conrads customer service. This lead extra cost to me & conrad. Also useless enviromental emissions from extra transports.
Hope to get my shipping costs back = 10€
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Jan 12, 2024
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Jan 12, 2024
Verified review
Absolutely all great. Conrad the Best in all services.
Absolutely all great. Conrad is one of the best sellers. Great in shipment, speed of delivery, quality of packing, Quality of handling. Just all great experience.
I am just searching for something to buy from Conrad.
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Jan 11, 2024
Verified review
was fast
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Jan 8, 2024
Verified review
First class response to an international order. Regular communication provided.
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Jan 5, 2024
Verified review
I got my order, but In-time courier delivered poorly
I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Jan 4, 2024
Verified review
Hassle free and received exactly what I ordered in a timely manner!
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 29, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 28, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 27, 2023
Verified review
Delayed delivery of second product
Only one of two products arrived with the second one having a note in the box that it will be delayed for two weeks at no extra cost 😆
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 27, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 22, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dear Customer,
thank you for your positive feedback.
Dec 21, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 21, 2023
Verified review
Just keep doing what you are doing
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback.
Dec 21, 2023
Verified review
I received the package well damaged, with a broken product...
I received the package, I filmed its unboxing, the package being well damaged by the UPS people... the welding machine arrived with a broken fan grill, a sign that it suffered a mechanical shock... from experience I say that the shocks mechanics of inverter type welding machines are not beneficial at all, they are even harmful, they can make them non-functional! To test it functionally, I have not tested it, this being a review at first sight, upon opening the package... I will return with details regarding regarding the functionality of all ordered toys!
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