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conrad.comReviews

: 4,724Good

4.31

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Dec 8, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Dec 8, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

745 verified reviews in the last 12 months

4,724 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(544)
(69)
 Verified review
12 hours ago
We received our package in Romania in the shortest time possible. This was very helpful for our business. Thank you!
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Answer by conrad.com
9 hours ago
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
14 hours ago
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Answer by conrad.com
9 hours ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 days ago 
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Answer by conrad.com
9 hours ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 days ago
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Answer by conrad.com
9 hours ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 days ago
There was some problem with delivery, but finaly resolved
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Answer by conrad.com
9 hours ago
Good day, thank you for your feedback! We are glad that you are satisfied with our services, albeit there were initial complications with the delivery. Kind regards, Your Conrad Customer Service Team
 Verified review
2 days ago
Excellent service. Vielen Dank!
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Answer by conrad.com
9 hours ago
Guten Tag, vielen Dank für Ihre Bewertung. Es freut uns, dass wir Sie begeistern konnten. Wir wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
2 days ago 
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Answer by conrad.com
2 days ago
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
2 days ago
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Answer by conrad.com
2 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
4 days ago
The product I ordered was exactly as described on the website. Dispatch was quick and delivery took place more than 3 days prior to the estimated delivery date. Five stars well deserved and warmly recommended. I will gladly buy again from this seller whenever the opportunity presents itself.
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 Verified review
4 days ago
Everything arrived as expected, there were a few delays but bottom line, it was a good customer experience
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 Verified review
6 days ago 
I would highly recommend Conrad Electronics for their large range of products, excellent service and prompt delivery.
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 Verified review
6 days ago
RAS
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 Verified review
7 days ago
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 Verified review
7 days ago
Efficent
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 Verified review
8 days ago 
Excellent product top seller super fast delivery very recommended
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 Verified review
9 days ago
Easy check out and very good speedy delivery 👍
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 Verified review
9 days ago
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 Verified review
9 days ago
Fast delivery.
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 Verified review
11 days ago
Very good service
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 Verified review
12 days ago
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