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Top positive review
Dec 13, 2022
Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA!
I am satisfied with the content of the package only the delivery was a problem.
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
Dear Customer,
thank you for your positive feedback.
Aug 23, 2023
Verified review
Excellent service 👏
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 22, 2023
Verified review
Amazing Service and some of the best prices online
I had an amazing experience ordering my pc casing with Conrad. Their prices were competitive and the shipping fees were amongst the best I've come across. It took only 1 week after placing my order for it to arrive safely to me in the Seychelles more than 4 thousand miles away. Thumps up to them. Will definitely be ordering from Conrad again,
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
Aug 22, 2023
Verified review
Shipping was fest!
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 22, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 20, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 19, 2023
Verified review
Excellent all-round service
Easy online ordering, with secure payment. Rapid dispatch and delivery ahead of time. Updates when needed by email without being inundated with them. Article received conforme to order. Would definitely buy from this company again. Highly recommend.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 17, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
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