TrustmarkValid
TrustmarkValid
certified since: Aug 29, 2013
updated on: May 29, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for conrad.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review
Jan 18, 2023
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
Verified review
Feb 20, 2023
This is my 2nd order and again FANTASTIC!!!! Just wish i had know about this shop before, will be using again as one of my main got to shops.
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Feb 19, 2023
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Feb 17, 2023
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Feb 15, 2023
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Feb 14, 2023
Great item and great service, and fast delivery! had no need to talk to anyone as the service was GREAT!!!! Would be nice if there was a currency converter, unless i missed it on the site.
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Verified review
Feb 13, 2023
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Feb 13, 2023
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Feb 11, 2023
Item itself is as described. Absolutely happy with that.
The problem was with delivery!
I was in the process of emailing you regarding no sign of package when my neighbor informed me that she had found a parcel with my name and address on it in her garden shed!!
Surely any delivery driver should have left a note in my mailbox to say where they had left item?
Very disappointed in this as I have no idea how long it would have been left there.
This would make me think twice now about ordering from you again.
regards
J. Highlands
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Verified review
Feb 10, 2023
ordered metabo drill, price was good and delivery ok
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Verified review
Feb 9, 2023
delivery was on time and within specified period.
but one of the products i bought - BASETECH 7PCS OPENING TOOLS SET was really brittle. - i've not used any of these types of tools before but i would have thought these tools aren't supposed to be so brittle.
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Feb 8, 2023
100:%👍🏼
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Feb 8, 2023
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Feb 8, 2023
This is my second purchase from Conrad.
Easy to do and delivered quickly to Japan.
I am a bit dumbfounded why they won’t ship to Australia though?
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Feb 6, 2023
Quick service & prompt safe delivery, the product is excellent & as advertised. Thank You.
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Feb 6, 2023
product delivered quite quickly and with friendly driver.
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Feb 3, 2023
Very quick delivery.
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Feb 3, 2023
Meets sales and delivery expectations with excellence
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Feb 3, 2023
amazing items and fast shipping, the only problem i had is with ups, very unprofessional
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