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conrad.com
Reviews:

326 reviews in the last 12 months5,175 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Sep 8, 2023
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Sep 7, 2023
 Verified review
Great product ..fast delivery ..very pleased
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Sep 7, 2023
 Verified review
Speedy delivery - earlier than promised. Item well packed and in perfect condition.
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Sep 6, 2023
 Verified review
Item as described, easy process and prompt delivery
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Sep 5, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Sep 5, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Aug 31, 2023
 Verified review
Nice company. Nice product.good deal.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 31, 2023
 Verified review
Your professionalism
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 28, 2023
 Verified review
Clear on customer service and delivery. I hope the product I bought will work for me.
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 28, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 26, 2023
 Verified review

Shipping

Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, customs is a national regulation. It is levied by your country to regulate imports. As a retailer, we have no influence on this.
Aug 26, 2023
 Verified review
Ordering experience is 100% excellent. Shipment as per the dates mentioned in the website ordering. Shipped by UPS to Bangalore and reached in just 3-4 days. Within India it takes 2-3 days for delivery. But its amazing by UPS service. Its great service and very excellent product when it come to quality & packing, Overall, Conrad is very professional & would 100% recommended.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 25, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Aug 25, 2023
 Verified review
Good price, fast dispatch
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 24, 2023
 Verified review
Fast delivery, goog quality of products.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 23, 2023
 Verified review
Excellent service 👏
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 22, 2023
 Verified review

Amazing Service and some of the best prices online

I had an amazing experience ordering my pc casing with Conrad. Their prices were competitive and the shipping fees were amongst the best I've come across. It took only 1 week after placing my order for it to arrive safely to me in the Seychelles more than 4 thousand miles away. Thumps up to them. Will definitely be ordering from Conrad again,
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
GM
G M.
Stockholm
Aug 22, 2023
 Verified review

Conrad good, UPS not so

Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Aug 22, 2023
 Verified review
Shipping was fest!
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 22, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.