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Reviews for conrad.com
Top positive review
conrad.com customer
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Nov 14, 2022
Verified review
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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Top negative review
conrad.com customer
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Jan 18, 2023
Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
conrad.com customer
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Jun 15, 2023
Verified review
conrad.com customer
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Jun 12, 2023
Verified review
conrad.com customer
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Jun 12, 2023
Verified review
conrad.com customer
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Jun 10, 2023
Verified review
conrad.com customer
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Jun 8, 2023
Verified review
conrad.com customer
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Nov 14, 2022
Verified review
Conrad fantastic - UPS RUBBISH
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
CM
Chris M.
Sidmouth
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Jan 17, 2023
Verified review
I'm a regular customer. Excellent service. Ordering was easy. I was kept informed of delivery date. And Conrad informed me that the item had been delivered successfully by UPS. The courier made a mistake by delivering it to a neighbour but because Conrad told me, I was able to track it down. Conrad also included an earthed plug adapter in the box. The kettle is great quality and works well. Excellent service. Dankeschön!
Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We always try to keep our customers informed in the ongoing process and are glad that they enjoy this service.
conrad.com customer
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Dec 8, 2022
Verified review
Conrad Electronics is an excellent Company
I am delighted to be able to receive goods in an easy manner from the EU, particularly since the UK decided to leave, i know that for many small businesses this has been quite a difficult time, especially for exporting. Conrad Electronics is a very organised company and quick to respond for which i am very grateful.
conrad.com customer
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Jan 28, 2023
Verified review
Great availability, super fast delivery
Conrad seem to be the only people in Europe who sell the A5 binders we needed in the UK and I was a bit put off by the inevitable cost of postage. However, we ordered a few more than we needed as an economy of scale and the folders were delivered really quickly, so the outcome was 10/10 for us.
conrad.com customer
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Jan 20, 2023
Verified review
Slight Delay…
The delivery was a day later than estimated, and the UPS site was a little confusing, indicating “address incomplete” or similar.
The website didn’t have an easy means of clarifying the address details, but the package did arrive .
I was a bit concerned that it might be returned to sender!
Answer by conrad.com
Jan 22, 2023
Dear Customer,
we will be happy to pass on your feedback to the transport service.
conrad.com customer
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Jan 27, 2023
Verified review
Fantastic service
Brilliant - items in stock and a really great price where not available elsewhere in UK. Really quick shipping to UK as well (days only) and superbly packaged.
Cannot fault this company.
conrad.com customer
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Mar 10, 2023
Verified review
Everything worked very well. Ordering and paying for the products was quick. The products arrived in a few days. The devices worked well and were exactly what we had wanted. Thank you.
conrad.com customer
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Jan 19, 2023
Verified review
Top Job
The only place I could find in the world ( literally) who could supply this part I needed, arrived today, fitted and works brilliantly, will certainly use again.
Thank You.
Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback and enjoy using your product. We are always striving for a wide range of products.
conrad.com customer
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Dec 13, 2022
Verified review
A great shopping experience with Conrad. This item was a lot cheaper than other retailers offers. I have yet to try the device.
Answer by conrad.com
Dec 22, 2022
Good day,
Thank you for your feedback!
We are pleased that we were able to satisfy you with our service and prices.
We hope to welcome you back soon!
Your Conrad Customer Service Team
conrad.com customer
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Jan 20, 2023
Verified review
Availability and quick response. Required for broken heater during cold snap so appreciate the speed.
Answer by conrad.com
Jan 22, 2023
Dear Customer,
thank you for your positive feedback. Enjoy your article.
conrad.com customer
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Oct 31, 2022
Verified review
Quick delivery and good value. First time visit to the Conrad website which was easy to navigate and from order a great all round experience, the prompt delivery coupled with a reasonable delivery costs to the UK from Germany. Great product too.
Answer by conrad.com
Nov 3, 2022
Good day,
Thank you for your feedback!
We are pleased that we were able to satisfy you with our prices and delivery.
We hope to welcome you back soon!
Your Conrad Customer Service Team
conrad.com customer
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Feb 14, 2023
Verified review
great service
Great item and great service, and fast delivery! had no need to talk to anyone as the service was GREAT!!!! Would be nice if there was a currency converter, unless i missed it on the site.
conrad.com customer
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Feb 8, 2023
Verified review
Happy with the experience
This is my second purchase from Conrad.
Easy to do and delivered quickly to Japan.
I am a bit dumbfounded why they won’t ship to Australia though?
conrad.com customer
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Feb 20, 2023
Verified review
FANTASTIC!!!
This is my 2nd order and again FANTASTIC!!!! Just wish i had know about this shop before, will be using again as one of my main got to shops.
conrad.com customer
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Jan 18, 2023
Verified review
Innovative, customer oriented and sustainable
The great choice of pioneering innovative products, the speed, the accuracy and the environmentally friendly packing methods and materials.
Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We are always trying to ensure our article variety and strive for sustainable factors.