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millesima.sg
Reviews:

32 reviews in the last 12 months422 total reviews  

4.59
Excellent
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Top positive review

Jul 20, 2023
 Verified review
They have a wide selection of wines available. Delivery is quick and efficient though you should plan ahead as the shipment is done in blocks twice a month. Despite the increase in prices this year there are still some good bargains though you have to search for them. Note that due to the price adjustment on the site some of the bottles are at the same price as what you would find locally (SG) or in some instances even higher, so do your comparison before purchasing.

Top negative review

Mar 10, 2023
 Verified review
Had ordered 2 cases of Brunello which looked like cases of 12 but turned out cases of 2, making the wines extremely expensive. Millesima admitted the description on the website was confusing and that they changed to avoid further confusion yet they refused to take the wine back and refund me. Extremely poor customer service. I’ll think twice before ordering with them again. Arthur, Singapore
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Reviews for millesima.sg

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Apr 6, 2023
 Verified review
Reliable service and good collection of wines Delivery times often longer than promised
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Mar 9, 2023
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Mar 9, 2023
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Mar 10, 2023
 Verified review
Had ordered 2 cases of Brunello which looked like cases of 12 but turned out cases of 2, making the wines extremely expensive. Millesima admitted the description on the website was confusing and that they changed to avoid further confusion yet they refused to take the wine back and refund me. Extremely poor customer service. I’ll think twice before ordering with them again. Arthur, Singapore
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Answer by millesima.sg
Mar 14, 2023
Dear Customer, Thank you for your feedback, as we pay attention to our customers' comments, we indeed clarified the description. However, the quantity was indicated on your invoice “2 2btl Case” so 4 bottles at 20% off which is the final confirmation of your order. In case you did not want the bottles, you were able to refuse the delivery and return the wine at your charge as per our terms and conditions. If you have any doubt about product description or any question, please do not hesitate to contact our customer service before confirming an order at: customercare@millesima.com Yours Sincerely, Millesima Team