Lovevery EuropeReviews:
372 reviews in the last 12 months998 total reviews
Excellent
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Most relevant positive review
Sep 16, 2023
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I (and my two daughters) absolutely LOVE the books and the play kits! The quality and durability of the toys, the way kids explore and adore them, the way they learn, the themes of the books, how the books help them go through key milestones, etc.
Unfortunately, they are quite expensive, so I probably can't afford the subscription any more... I suggest that they offer other cheaper alternatives: subscription to only book bundles, a "reduced-play-kit" subscription (with boxes with fewer items), etc.
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Most relevant negative review
Mar 25, 2024
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Great product - packaging and delivery good. However, seriously and unnecessarily ‘way overpriced’!!!!
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Reviews for Lovevery Europe
Jun 16, 2024
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Great service!
Easy to navigate website, efficient ordering procedure, quick shipping and satisfaction with product!
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Jun 12, 2024
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May 1, 2024
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So far so good
Excellent quality and appropriate toys for our son. Good guide cards are included in the box. But it seems like he is more interested in other stuff that we use in our daily life😅 So I was wondering if it would be a good investment for our son’s development.
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Apr 21, 2024
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Quick and very friendly, however expensive and unfortunately not possibly to completely fulfill my request
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Apr 21, 2024
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Sep 16, 2023
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LOVE the books and toys, but we would appreciate cheaper alternatives
I (and my two daughters) absolutely LOVE the books and the play kits! The quality and durability of the toys, the way kids explore and adore them, the way they learn, the themes of the books, how the books help them go through key milestones, etc.
Unfortunately, they are quite expensive, so I probably can't afford the subscription any more... I suggest that they offer other cheaper alternatives: subscription to only book bundles, a "reduced-play-kit" subscription (with boxes with fewer items), etc.
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Feb 9, 2024
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Play kits are great but customer service can be better
Play kits are great! I love everything about them: the materials the toys are made from, the toys selection, the play guide and even the presentation on the box, it is exciting opening it with my kid.
My not so good experiences are due to the customer service. If you make a question, they take days to answer back. The first time I contacted them, they spend more than a week on replying.
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Oct 19, 2023
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Great product. Customer service could be improved.
👍 Top Quality: Excellent quality of the toys and very good tips on how to use the to interact with your baby.
👎 Slow Delivery: Delivery was on the slow side (around 5 working days).
👎 Slow Support: It took the agent at least 48 hours to answer each one of my messages. I had to follow up in more than one occasion. On the upside, the responses were useful as they helped to resolve the issue.
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Sep 29, 2023
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Beautiful well designed toys
I absolutely love how the toys look and feel, they are high quality, I do feel a little over priced, or maybe just over my budget, so I won't be able to maintain a subscription. I will purchase again when I feel the playkit matches our needs and can afford it!
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Oct 8, 2023
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All good, just the delivery time is taking a bit longer than expected
Pre-sale and customer support went great, I am not giving the 5th star just because the delivery is taking longer than expected (it should have taken 3-5 days, but it's been 10 days since I placed my order, and I haven't received it yet)
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Nov 6, 2023
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Ersatzteile problemlos bekommen
Wir haben ein Ersatzteil für ein Produkt benötigt. Der Service war super und ging sehr schnell. Der Versand hat leider etwas lange gebraucht, bis es aus dem Lager rausgegangen ist. Aber insgesamt ist trotzdem alles fein 👍
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Sep 30, 2023
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It’s so nice not having to think about what toys are interesting for the development of my child. We don’t have a hoge amount of toys scattered around the house and my son can focus onnolay for a long time.
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Oct 26, 2023
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I love all the details and my baby loves to lay under the playbow, but the material of the layground gets very easy full of dust and hairs. I have to clean it very offen with a sticky brush.
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Nov 17, 2023
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Good
The quality of the product is
excellent. Customer Service is good but could be faster. Pity they do not have a telephone number to call.
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Oct 23, 2023
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Most of it is excellent, just the way the dust gets collected on the mat is enormous. I dust every day and the mat is still full of it..
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Oct 16, 2023
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Activity book delivered with damaged cover
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Sep 27, 2023
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The personal help
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Jun 26, 2024
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Mar 28, 2024
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Nov 28, 2023
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