Lovevery Europe
Reviews:

390 reviews in the last 12 months891 total reviews  

4.76
Excellent

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Top positive review

Jul 3, 2023
 Verified review
The package was "missplaced" by the delivery company but Customer Service at Lovevery was very helpful and arranged it so I received my package in less than 48h. The product arrived in perfect conditions and we are already ussing it with my 3 months old baby. I bought the play mat and the Sensory Strands accesory which I am not using at the moment, I think it is too soon for my baby, he is not able to reach but I hope I use it soon.

Top negative review

Dec 4, 2023
 Verified review
Would be better if the web site was automatically in english and not spanish language. The delivery service was not good, would prefer the option to choose a delivery service company because if I must pay an extra 10€ for delivery I except it to be good (at least to call me before delivery and not just drop by and wake my baby with the doorbell everyime). The products are good but a bit overpriced in my opinion.
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Reviews for Lovevery Europe

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Dec 21, 2023
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Dec 21, 2023
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Dec 21, 2023
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Dec 18, 2023
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Dec 16, 2023
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Dec 16, 2023
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Dec 16, 2023
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Dec 15, 2023
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Dec 14, 2023
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Jul 3, 2023
 Verified review

Great Customer Service and product

The package was "missplaced" by the delivery company but Customer Service at Lovevery was very helpful and arranged it so I received my package in less than 48h. The product arrived in perfect conditions and we are already ussing it with my 3 months old baby. I bought the play mat and the Sensory Strands accesory which I am not using at the moment, I think it is too soon for my baby, he is not able to reach but I hope I use it soon.
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Sep 16, 2023
 Verified review

LOVE the books and toys, but we would appreciate cheaper alternatives

I (and my two daughters) absolutely LOVE the books and the play kits! The quality and durability of the toys, the way kids explore and adore them, the way they learn, the themes of the books, how the books help them go through key milestones, etc. Unfortunately, they are quite expensive, so I probably can't afford the subscription any more... I suggest that they offer other cheaper alternatives: subscription to only book bundles, a "reduced-play-kit" subscription (with boxes with fewer items), etc.
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May 12, 2023
 Verified review
Such a great company - I love their mission, vision, the way the've created a seamless digital experience and, most of it, I love the products! I've gotten the 5-6 months subscription box and the play shelf for my baby and can't wait for the next boxes. The quality of the playthings is excellent and I was surprised to see so much useful information on the guides (not just about the toys, but about baby's development in general). I don't think I'll need to get any other toys apart from the ones we're getting from Lovevery. Highly recommend!
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Aug 2, 2023
 Verified review

I would give ten stars if I could!!!

I would give ten stars if I could! The quality of the toys is outstanding as well as the details that come with each box! My son loves every toy, they keep him engaged and have definitely aided the development of my 4 month old! I relish in the fact that I know each kit help him to grow at each stage! Thank you for developing such wonderful toys and kits to make parenting that little bit easier and more enjoyable!
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Oct 19, 2023
 Verified review

Great product. Customer service could be improved.

👍 Top Quality: Excellent quality of the toys and very good tips on how to use the to interact with your baby. 👎 Slow Delivery: Delivery was on the slow side (around 5 working days). 👎 Slow Support: It took the agent at least 48 hours to answer each one of my messages. I had to follow up in more than one occasion. On the upside, the responses were useful as they helped to resolve the issue.
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Jul 18, 2023
 Verified review

overall we love Lovevery

we are so happy with Lovevery and their play kits! the service is good and we love playing with the toys. when we still haven't given the last star, it's because we feel that you could be a LITTLE more flexible in your approach to a special agreement if, for example, you want to buy everything at once. And there are quite a few things you cannot buy in EU countries.
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May 3, 2023
 Verified review
Really loved the kits. They’re so beautiful and my little girl liked the first kit. We have so much fun! Can’t wait to use them all. The only thing is that the books are not translated to French. This I say because I ordered the whole year and this is the only down. None of the books are translated from English.
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Answer by Lovevery Europe
May 3, 2023
Hi there, Thank you so much for your wonderful feedback 💛 We're happy to share that our toddler books are translated in five languages, including French! As soon as your little one turns one, the Play Kits will include the French books. Best, The Lovevery Team
Apr 23, 2023
 Verified review
I like everything! The toys, the advice provided, the emails received, the help received from the advisors! I would like improvement on the availability of the products, meaning that the products available in US should be available to purchase in EU too, especially the add-on books for the kits.
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Dec 9, 2023
 Verified review
Easy to build and great for storage. I bit the bullet and bought the play shelf even though it’s pricey it’s the best one I found with soft angles and the storage compartment. My little girl has been enjoying the height level it offers to her. She likes holding on the corners to stand (9mo)
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May 22, 2023
 Verified review
I loved the play kit and the quality of the things. I didn’t like the ups delay because I paid 13€ for it and also the fact that my play kit box , which I planned to store for a second child was uses for transportation and is full of stickers and small damage.
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Sep 29, 2023
 Verified review

Beautiful well designed toys

I absolutely love how the toys look and feel, they are high quality, I do feel a little over priced, or maybe just over my budget, so I won't be able to maintain a subscription. I will purchase again when I feel the playkit matches our needs and can afford it!
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