travelsim.com Reviews:
Review summary
Customers mostly report positive experiences with travelsim.com. Customers appreciate that the service works consistently across multiple countries and praise its wide international coverage. Many find the setup process simple and the overall user experience user-friendly. Support responsiveness is generally highlighted as a positive aspect, and some perceive good value in the pricing and packages. Some customers note occasional issues or inconsistencies in specific locations and express that there are occasional gaps in coverage in certain countries. A few reviewers mention difficulty obtaining specific answers or making contact with support. Additionally, some find the pricing and package selection confusing or wish for more flexible options.
This text was automatically created by an AI system from user reviews.
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Reviews for travelsim.com
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I had a great experience with TravelSim during my trip across Asia. The service worked very well throughout my journey, with reliable connectivity in all the countries I visited. Setup was simple, and I didn’t have to worry about staying connected while traveling.
Overall, I’m very satisfied and would definitely use TravelSim again for future trips. Highly recommended for anyone traveling internationally!
Answer by travelsim.com
Dear Customer,
Thank you for your 5 star review! Thank you for choosing us, we highly appreciate your feedback
If any assistance will be required, we are happy to help, please reach to gethelp@travelsim.com
Sincerely,
TravelSim
Excelente tarjeta
Hace tiempo que uso la tarjeta física y la tuve en uso en tres mó viles. Excepto en una ocasión que tuve problemas, siempre me ha funcionado. Mi experiencia en China ha sido inmejorable. He visitado muchos países y siempre me ha sido muy útil.
Answer by travelsim.com
Estimado cliente,
Muchas gracias por su excelente reseña. Agradecemos sinceramente su confianza continuada en nuestra tarjeta SIM y nos alegra saber que le ha sido útil en múltiples países, incluida su experiencia positiva en China.
También valoramos su comprensión respecto al problema ocasional que experimentó, y nos complace saber que, en general, el servicio ha cumplido con sus expectativas.
Si en algún momento necesita asistencia, no dude en contactarnos en gethelp@travelsim.com.
Atentamente,
TravelSim
I had a great experience with TravelSim during my trip across Europe. Everything worked smoothly easy setup, reliable connection, and no unexpected issues along the way. It made staying connected while traveling completely stress-free.
Answer by travelsim.com
Dear Customer,
Thank you for your 5 star review! Thank you for choosing us, we highly appreciate your feedback
If any assistance will be required, we are happy to help, please reach to gethelp@travelsim.com
Sincerely,
TravelSim
excellent service , universality
I bought an US number qnd it work sometimes sometimes not ! Why: no idea.
but data pakage is ok, thank you!
Answer by travelsim.com
Dear Customer,
Thank you very much for your review and for sharing your feedback with us.
We’re glad to hear that you had a positive experience overall and that you are satisfied with the data package and service universality. We also appreciate your honest note regarding the US number connectivity being inconsistent at times.
If there is anything we can look into or improve to make your experience even better, we would truly appreciate hearing from you. Please feel free to contact us anytime at gethelp@travelsim.com.
Sincerely,
TravelSim
Easy to activate and add data to plan. I was traveling through US then went to Brazil and it was seamless to continue using.
Answer by travelsim.com
Dear Customer,
Thank you for your wonderful 5-star review!
We’re delighted to hear that you had a positive experience with our service. Your feedback truly motivates our team to keep delivering the best possible support and solutions.
If you ever need any assistance in the future, please feel free to contact us at gethelp@travelsim.com we’ll be more than happy to help.
Thank you for choosing TravelSim. We look forward to serving you again on your future travels.
Warm regards,
TravelSim Support Team
It always works, is easy to use and most of all response to any of my help questions is always prompt.
Answer by travelsim.com
Dear Customer,
Thank you very much for your wonderful review! We’re delighted to hear that the service works reliably for you and that you find it easy to use. It’s especially great to know that our support team has been able to assist you promptly whenever needed.
If you ever require further assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Works in every country I have been to in Asia Europe and North America
Answer by travelsim.com
Dear customer,
Thank you so much for your 5-star review!
We’re thrilled to hear that your TravelSim experience has been smooth across Asia, Europe, and North America. It’s great to know our service has supported you reliably wherever your travels take you.
We truly appreciate your trust and support, and we look forward to accompanying you on many more journeys!
If you ever need any assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Was easy now just need to start the credit before I am flying
Answer by travelsim.com
Dear Customer,
Thank you so much for your 5-star review!
We’re glad to hear that the setup was easy for you, and we hope everything goes smoothly when activating your credit before your flight.
If you ever need any assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Such a good company to deal with - makes data usage when travelling so much cheaper
Answer by travelsim.com
Dear Customer,
Thank you very much for your excellent review! We’re delighted to hear that you’ve found our service helpful and cost-effective for staying connected while travelling.
If you ever need any assistance, please don’t hesitate to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
unable to receive calls in the Philippines and unable to text out of the Philippines.
I can make calls out and receive texts though.
Answer by travelsim.com
Dear Customer,
Thank you for your feedback and for sharing your experience with us.
We’re sorry to hear that you experienced issues receiving calls and sending SMS messages while in the Philippines. We understand how inconvenient this can be while traveling.
We also apologize that we were unable to fully resolve the issue during your communication with our support team. In some cases, service availability may depend on local network partners and device-specific settings, which can unfortunately limit the troubleshooting options available to us.
Please feel free to contact our support team again at gethelp@travelsim.com if you would like us to investigate the matter further.
We truly appreciate your feedback, as it helps us continue improving our service.
Best regards,
TravelSim Support Team
Excellent phone and data services which always work.
Answer by travelsim.com
Dear customer,
Thank you so much for your 5-star review!
We’re delighted to hear that you’re happy with our phone and data services and that everything has been working reliably for you. Your feedback means a lot to our team and encourages us to keep delivering a stable and high-quality experience.
We truly appreciate your support and wish you many more smooth travels ahead!
If you ever need any assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Service response time
Ease of use
Answer by travelsim.com
Dear Customer,
Thank you so much for your 5-star review!
We’re delighted to hear that you were satisfied with our service response time and found our service easy to use. Your feedback means a great deal to us and motivates our team to continue delivering the best possible experience.
If you ever need any assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Answer by travelsim.com
Dear Customer,
Thank you very much for your review and for sharing your feedback with us. We’re glad to hear that you had a positive experience with our service.
If there is anything we can improve to make your experience even better, we would truly appreciate hearing from you. Please feel free to contact us anytime at gethelp@travelsim.com.
Sincerely,
TravelSim
Easy to order and set up, works most everywhere
Answer by travelsim.com
Dear Customer,
Thank you very much for your excellent review! We’re glad to hear that you found the ordering and setup process easy, and that the service works well in most locations.
If you ever need any assistance, please don’t hesitate to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
Service response to questions
Answer by travelsim.com
Dear Customer,
Thank you so much for your 5-star review!
We’re very happy to hear that you were satisfied with our response time and the support you received. Providing quick and helpful assistance is very important to us, and your feedback means a lot to our team.
We truly appreciate your support and look forward to assisting you again whenever you need us.
If you ever need any assistance, please don’t hesitate to reach out to us at gethelp@travelsim.com.
Sincerely,
TravelSim
Answer by travelsim.com
Dear Customer,
Thank you very much for your review and for sharing your feedback with us. We’re glad to hear that you had a positive experience with our service.
If there is anything we can improve to make your experience even better, we would truly appreciate hearing from you. Please feel free to contact us anytime at gethelp@travelsim.com.
Sincerely,
TravelSim
Answer by travelsim.com
Dear Customer,
Thank you for your positive review! We’re glad to hear that you had a good experience with our service.
If there’s anything we can improve to make your experience even better, we would truly appreciate your feedback. Please feel free to contact us at gethelp@travelsim.com anytime.
Sincerely,
TravelSim
Very good
Answer by travelsim.com
Dear customer,
Thank you very much for your 5-star review! We truly appreciate your support and are glad to know you had a great experience with our service.
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
Answer by travelsim.com
Dear Customer,
Thank you for your positive review! We’re glad to hear that you’ve had a good experience with our service.
If there’s anything we can improve to make your experience even better, we would truly appreciate your feedback. Please feel free to reach out to us at gethelp@travelsim.com anytime.
Sincerely,
TravelSim
Answer by travelsim.com
Dear Tamara Krstic Djurkovic,
Thank you very much for your 5-star review! We truly appreciate your support and are glad to know you had a great experience with our service.
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
