Review summary
Customers overwhelmingly praise the fast and punctual delivery of their orders. The company is frequently described as professional, reliable, and serious by customers. Support staff receive high marks for being helpful, attentive, and prompt in resolving issues. Clear and effective communication, both via email and phone, is frequently highlighted. Customers are very satisfied with the quality of the products received. The ordering process is described as efficient and straightforward. A few customers mention there is room for improvement regarding updates during the ordering process.
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How Trusted Shops prevents fake reviewsReviewsBatterFly.com
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Verified
Excellent Supplier
100% satisfied of products bought
and the support received from Emanuela of Customer Care Batter Fly.
Products exceed my expectations.
Delivery was perfecly managed.
I suggest Batter Fly as Top Supplier 👍
Verified
Gentilissimi e veloci
Purtroppo l’acquisto non è stato completato per motivi di carenza a magazzino ma il servizio clienti mi ha prontamente contattato ed annullato l’ordine in maniera velocissima
Verified
Good prices, great variety of items, the shipment arrived two days after the order, the material arrived in excellent condition, I am definitely happy
Verified
Rispettati i tempi di consegna, imballaggio in stato perfetto, lo strumento acquistato perfettamente funzionante.
Verified
Quick to order. Much in stock. Helpful before and after.
As a company customer In would like faster response on getting the receipt for my bookings. 7 days is strange.
Verified
Two orders with Batterfly
I placed two orders with Batterfly. The first one arrived in two separate deliveries and the second in a single delivery. All items were well packaged and arrived in good condition. Overall, I am satisfied with the service and the delivery process went smoothly.
Verified
Very good service, everything was exactly as agreed. Highly recommended.
Verified
Good service and good prices
So far, I've only purchased a pair of MSO5104 and MHO98 oscilloscopes (paid for and awaiting delivery), but I use the site often. The well-structured site makes it easy to compare various instruments and access their datasheets. I recommended purchasing from BatterFly to the IIS Corni Higher Education Institute in Modena, where I taught electronics until last school year..
Verified
Excellent customer service during and after purchase. Fast delivery. Received my equipment in one day. No compalints
Verified
Bardzo szybka obsługa.
Super kontakt ze sprzedającym.
Verified
Très réactif et professionnel, recherche le compromis et est à l'écoute
Verified
El envío a España y el producto tienen una calidad EXCELENTE.
Muchísimas gracias.
Verified
El envío a España y la calidad del producto es EXCELENTE.
Muchísimas gracias.
Verified
ho gia effettuato diversi acquisti, negozio serissimo e professionale, raccomandato al 100%
Verified
Flawless and reliable
Flawless registering procedure. Clear selling terms. Instant delivery. Super reliable seller.
Verified
Envío a España y calidad del producto EXCELENTE.
Muchísimas gracias.
Verified
Fast delivery, as well as fast response to assistance requests. very satisfied about them.
Verified
Verified
The work you do is important, supplying quality equipment to the European community, in my case I am from Peru and I had to buy HAKKO equipment for my company, but as they do not ship to Peru the package was received by a relative in Spain and will send it to me soon, in America there are few distributors that sell this quality of equipment like Hakko, Rigol, Fluke, etc, and if they sell them they do not have immediate stock and make you wait a long time, it would be good if you could sell to SOUTH AMERICA too, I am very grateful that you contacted me when I entered an incorrect data to correct it immediately, especially to EMANUELA ZANOTTI who was very quick to resolve the problem.
Best regards
Verified
