travelsim.com

Reviews:

Dear Ian, Thank you for your feedback. We're very sorry to hear about your experience and understand your frustration. We have reviewed your case and can see that we previously provided an update on 28/09/2026 regarding the data usage in Bosnia and Herzegovina and Montenegro, where your active EU Data Package was not applicable and Pay As You Go rates were therefore charged. As we did not receive a further response, we would appreciate the opportunity to review the matter with you once again. Please contact us at gethelp@travelsim.com, and our team will be happy to re-examine your usage records and discuss the best possible next steps toward a resolution. Kind regards, Your TravelSim team.

Dear Kalevi, thank you for sharing your feedback. We understand that having texts available in Finnish would make the experience more convenient, and we appreciate you bringing this to our attention. We’ll keep this in mind as we continue improving our service. If you need any assistance, feel free to contact us at gethelp@travelsim.com Kind regards, Your TravelSim team.

Dear customer, Thank you for your 5-star review! We’re pleased to hear that you found the process easy and good value for money. Feedback like yours motivates us to keep improving and provide an even better experience for our customers. If you have any suggestions on how we could make your experience even better, feel free to share them with us at gethelp@travelsim.com Best regards, TravelSim team.

Dear Richard, Thank you so much for your 5-star rating! It truly means a lot to our team to know that you had a positive experience with TravelSim. If you ever need any assistance or have questions during your travels, just send us an email at gethelp@travelsim.com. We'll be happy to help. Kind regards, Your TravelSim Team

Dear customer, Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoy our global coverage and reliable connection wherever you travel. It’s also wonderful to know that our support team was able to assist you quickly and effectively when needed that means a lot to us. If you ever have any questions or need assistance, please feel free to contact us at gethelp@travelsim.com we’re always here to help! Best regards, Travelsim Team

Dear Jukka Hanninen, Thank you for taking the time to leave us a 4-star review! We appreciate your support and are pleased to know that you had a positive experience with TravelSim. We are always working to improve our products and services, and your feedback encourages us to keep doing our best. If there is anything we can assist you with, please feel free to contact us at gethelp@travelsim.com. We are always happy to help. Kind regards, Your TravelSim Team

Estimado cliente, Muchas gracias por tomarse el tiempo de compartir su experiencia y sus comentarios. Lamentamos saber que la validez del paquete de datos no se ajustó completamente a sus necesidades. Entendemos su punto de vista, especialmente si realiza viajes frecuentes a Estados Unidos de corta duración y le quedan datos sin utilizar antes de que expire el paquete. Agradecemos sinceramente su sugerencia sobre la posibilidad de activar y desactivar el uso de los datos para aprovecharlos mejor durante varios viajes. Valoramos mucho este tipo de comentarios y los compartiremos con nuestro equipo para futuras mejoras de nuestros servicios. Nuestro objetivo es ofrecer diferentes opciones que se adapten a las necesidades de cada viajero, y opiniones como la suya nos ayudan a seguir mejorando. Si tiene alguna pregunta o necesita ayuda para encontrar el paquete más adecuado para sus próximos viajes, no dude en ponerse en contacto con nosotros en gethelp@travelsim.com. Estaremos encantados de ayudarle. Atentamente, Equipo de Soporte de TravelSim TravelSim.com gethelp@travelsim.com

Dear Stuart, Thank you for your 5-star review! We're delighted to hear that you're able to make calls and use data successfully with your TravelSim service. We appreciate your feedback and are happy to know the service is working well for you. If you ever need assistance, our support team is always here to help at gethelp@travelsim.com. Thank you for choosing TravelSim, and we wish you many more seamless connections on your travels! Best regards, Your TravelSim Team

Thank you, Chuks, for your wonderful 5-star review! We're delighted to hear that you found TravelSim simple and easy to use. Providing a smooth and hassle-free experience for our customers is exactly what we strive for, so your feedback truly means a lot to us. Should you ever need any assistance during your travels, please feel free to contact us at gethelp@travelsim.com. We'll be happy to help. Kind regards, Your TravelSim Team

Dear Karim, Thank you so much for your 5-star rating! It means a lot to us to know that you had a positive experience with TravelSim. We truly appreciate your support and look forward to helping you stay connected on your future travels. If you ever need assistance, don't hesitate to contact us at gethelp@travelsim.com. Kind regards, Your TravelSim Team

Dear customer, Thank you so much for your 5-star rating! It truly means a lot to our team to know that you had a positive experience with TravelSim. If you ever need any assistance or have questions during your travels, just send us an email to gethelp@travelsim.com. We'll be happy to help. Kind regards, Your TravelSim Team

Dear customer, Thank you for sharing your feedback. We are very sorry to hear that you experienced issues receiving calls. We understand how important reliable service is, and we regret any inconvenience this may have caused. We would appreciate the opportunity to investigate this inquiry further. Please contact our support team at gethelp@travelsim.com with your phone number and details of the problem, and we will do our best to review your case and assist you. Thank you for bringing this to our attention. We value your feedback and look forward to helping resolve your concerns. Best regards, TravelSim Support team

Dear Tiina, Thank you for the 5-star review! We're delighted to hear that you had a positive and a smooth experience with top-up. Thank you for taking the time to share. If you ever need any assistance, please don't hesitate to contact us at support@travelsim.com. We truly appreciate your support and wish you many great travels ahead. Best regards, Your TravelSim Team

Dear Marko, Thank you for giving us 4 stars! We really appreciate your rating. If there’s anything we could improve to make your next experience a 5-star one, we’d be happy to hear from you at gethelp@travelsim.com. Kind regards, Your TravelSim Team

Estimado cliente, Muchas gracias por su excelente reseña. Agradecemos sinceramente su confianza continuada en nuestra tarjeta SIM y nos alegra saber que le ha sido útil en múltiples países, incluida su experiencia positiva en China. También valoramos su comprensión respecto al problema ocasional que experimentó, y nos complace saber que, en general, el servicio ha cumplido con sus expectativas. Si en algún momento necesita asistencia, no dude en contactarnos en gethelp@travelsim.com. Atentamente, TravelSim

Dear Teuri, Thank you for your 4-star rating! We truly appreciate your feedback and are always looking for ways to improve our customers’ experience. If you’d like to share any suggestions with us, you’re always welcome to contact our team at gethelp@travelsim.com. Thank you for choosing TravelSim! Kind regards, Your TravelSim Team

Thank you for your 4-star rating, Harri! We really appreciate your support. Your feedback helps motivate our team to keep improving and providing an even better experience. If there’s anything we could do to earn that fifth star next time, we’d love to hear from you at gethelp@travelsim.com. | Kind regards, Your TravelSim Team

Dear Thomas Yves Stephane Lastennet, Thank you very much for your wonderful 5-star review! We're delighted to hear that you found our service to offer great value for money and that our support team was able to help resolve the issue you experienced. We also appreciate your advice to other travelers to review the pricing information in advance. Thank you for choosing TravelSim. Should you ever need any assistance, please feel free to contact us at gethelp@travelsim.com we will be happy to help. Kind regards, TravelSim Team

Dear customer, Thank you for the 5-star review! 😊 We're delighted to hear that you've had a positive experience with our service and found our offers valuable. It's especially great to know that our support team was able to assist you when needed. If you ever need any help in the future, we're always here for you at gethelp@travelsim.com. Thank you for choosing TravelSim, and we hope to support your future travels as well. Kind regards, Your TravelSim Support Team

Thank you for your review, Patrick! We're glad to hear that the service worked well once you got familiar with how it works. We appreciate your feedback and your 4-star rating. If you ever need any assistance or have questions, please feel free to contact our support team at gethelp@travelsim.com. Kind regards, Your TravelSim Team.