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Review summary
Customers frequently praise the reliable connectivity in many countries and appreciate the wide coverage across different regions. Most find the SIM easy to set up, use, and top up, and customer support is often described as helpful, responsive, and prompt. Additionally, customers generally find the pricing and value for data bundles to be competitive. However, some customers report issues with call or text functions, or data dropouts in specific regions, and note gaps in coverage or recent limitations due to network closures. A few users encounter difficulties with website navigation or SIM activation, and some express dissatisfaction with customer support related to unresolved issues or limited hours. There are also mentions of high costs, confusion over the best deals, and frustration with a lack of transparency or clarity in tracking data usage, expiration, or remaining balances.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstravelsim.com
(7)
(7)
(5)
(14)
(73)
Verified
Top service, never had any problems
Verified
I’ve an older phone that requires a physical SIM card and although I could get/use an eSIM card, I’ll use it until I can’t. It’s my travel phone.
Reply from travelsim.com
Dear Customer,
Thank you so much for your wonderful 5-star review! 😊
We’re really glad to hear that our physical SIM works well for your travel needs, especially with your trusted phone. It’s great to know you’ve found a solution that fits your setup perfectly.
Wishing you many smooth and enjoyable trips ahead, and we’ll be here whenever you need us! 🌍✈️
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
Verified
Easy to get a Data bundle for USA
Reply from travelsim.com
Dear customer,
Thank you for your 5-star review! 😊
We're delighted to hear that you found it easy to purchase a data bundle for the USA. Making connectivity simple and convenient for travelers is exactly what we strive for.
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
Verified
Data bundle in the USA
Quickly and easily booked a data bundle in the USA.
Reply from travelsim.com
Thank you for your 5-star review!
We're delighted to hear that booking a data bundle for the USA was quick and easy. Providing a simple and convenient experience for our customers is exactly what we strive for.
Thank you for choosing TravelSim. We wish you reliable connectivity and a great travel experience wherever your journey takes you.
If you ever have any questions or need assistance, please feel free to contact our support team at gethelp@travelsim.com we will be happy to help.
Kind regards,
TravelSim Team
Verified
Good for life & travel.
Reply from travelsim.com
Dear customer,
Thank you for leaving us a 5-star review!
We truly appreciate you choosing TravelSim and sharing the positive feedback. Your support does means a great deal to our team and motivates us to continue providing the best possible service to our customers.
If you have any questions or need assistance in the future, please feel free to contact us at gethelp@travelsim.com at any time.
We will be happy to help.
Kind regards,
Your TravelSim Support Team
Verified
Verified
excellent service , universality
I bought an US number qnd it work sometimes sometimes not ! Why: no idea.
but data pakage is ok, thank you!
Reply from travelsim.com
Dear Customer,
Thank you very much for your review and for sharing your feedback with us.
We’re glad to hear that you had a positive experience overall and that you are satisfied with the data package and service universality. We also appreciate your honest note regarding the US number connectivity being inconsistent at times.
If there is anything we can look into or improve to make your experience even better, we would truly appreciate hearing from you. Please feel free to contact us anytime at gethelp@travelsim.com.
Sincerely,
TravelSim
Verified
Service drop-outs
For the second time, I experienced extended drop-outs in Germany. Even when in the middle of the city (Augsburg). It could be the German phone service, but it's still annoying.
Reply from travelsim.com
Dear customer,
Thank you for your feedback and for choosing TravelSim.
We're sorry to hear that you experienced service drop-outs during your stay in Germany. We understand how frustrating it can be to lose connectivity, especially when you're in a city area where coverage is expected to be reliable.
Network performance can occasionally be affected by local carrier conditions, but we appreciate you bringing this to our attention. If you experience any issues in the future, please don't hesitate to contact us at gethelp@travelsim.com so we can investigate and assist you as quickly as possible.
Kind regards,
TravelSim Support Team
Verified
Like the 20GB FOR $26 - good value and covers most European areas travelled
Reply from travelsim.com
Dear customer,
Thank you for your positive feedback! We're delighted to hear that you found our 20GB plan to be good value and that it provided coverage across the European destinations you visited.
We appreciate you choosing TravelSim and hope to support you on many more travels in the future!
Kind regards,
TravelSim Support Team
Verified
Verified
Verified
Reply from travelsim.com
Dear Customer,
Thank you very much for your excellent review! We truly appreciate your support.
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Best wishes and safe travels,
Yours TravelSim Support team.
Verified
Easy and strong connection as soon as I arrived.
Reply from travelsim.com
Dear customer,
Thank you for your 5-star review! We’re glad you had a great experience with our service.
If you need any assistance, feel free to contact us at gethelp@travelsim.com.
Kind regards,
TravelSim Team
Verified
Reply from travelsim.com
Dear Customer,
Thank you very much for your excellent review! We truly appreciate your support.
If you ever need any assistance, please feel free to contact us at gethelp@travelsim.com.
Sincerely,
TravelSim
Verified
Reply from travelsim.com
Dear Customer,
Thank you for your 5 star review!
We are pleased to have been part of your journey and appreciate the trust you placed in TravelSim. Positive ratings from our customers motivate us to continue making connectivity abroad simple and dependable.
Whenever you need support, we are just an email away at gethelp@travelsim.com.
Safe travels and thank you for choosing TravelSim!
Your TravelSim Support Team
gethelp@travelsim.com
Verified
Reply from travelsim.com
Dear Customer,
Many thanks for your excellent rating!
It's great to know that we were able to provide a positive experience. Reviews like yours mean a lot to our team and inspire us to keep improving. If you need any help in the future, please don't hesitate to reach out to gethelp@travelsim.com.
Best regards,
Your TravelSim Support Team
gethelp@travelsim.com
Verified
Reply from travelsim.com
Dear Customer,
Thank you for your 5-star rating!
We are delighted that your experience with TravelSim met your expectations. Your support encourages us to continue delivering reliable service and a seamless travel connectivity experience.
Should you ever require assistance, our team is always available at gethelp@travelsim.com.
Thank you for choosing TravelSim, and we hope to support your future travels as well.
Kind regards,
Your TravelSim Support Team
gethelp@travelsim.com
Verified
Good
Reply from travelsim.com
Dear customer,
Thank you for leaving us a 5-star review!
We truly appreciate you choosing TravelSim and sharing the positive feedback. Your support does means a great deal to our team and motivates us to continue providing the best possible service to our customers.
If you have any questions or need assistance in the future, please feel free to contact us at gethelp@travelsim.com at any time.
We will be happy to help.
Kind regards,
Your TravelSim Support Team
gethelp@travelsim.com
Verified
Reply from travelsim.com
Thank you for your 4-star rating!
We truly appreciate you taking the time to share your feedback. It’s great to know that you had a positive experience with TravelSim.
We are always looking for ways to improve our services and provide the best possible experience for our customers. If there is anything we can do better, we would love to hear your thoughts.
Should you have any questions or need assistance in the future, please feel free to contact us at gethelp@travelsim.com our team will be happy to help.
Kind regards,
TravelSim Team
Verified
Reply from travelsim.com
Dear Customer,
Thank you for taking the time to leave us a 5-star review!
We truly appreciate your positive feedback and are delighted to hear that you were satisfied with our service. Your support means a great deal to our team and motivates us to continue providing the best possible service to our customers.
If you have any questions or need assistance in the future, please feel free to contact us at gethelp@travelsim.com at any time. We will be happy to help.
Thank you for choosing TravelSim. We look forward to serving you again in the future.
Kind regards,
Your TravelSim Support Team
gethelp@travelsim.com
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travelsim.com
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About
travelsim.com
🚀 Stay Connected Worldwide with TravelSim – Without Roaming Fees! Buy your International eSIM or TravelSim online now and enjoy affordable, high-speed data in 200+ countries – no contracts, no surpr...
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