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Review summary
Customers consistently praise the quality and reliability of the service, often describing it as excellent, professional, and dependable. Fast, on-time delivery is also highlighted as a strong point by many, and clear, efficient communication with proactive updates is appreciated. Additionally, customers value the wide selection and availability of products, especially those that are difficult to find elsewhere. Pricing is frequently mentioned as competitive or fair.
Some customers express concerns about high freight charges and unfavorable currency conversion, and a minority report negative experiences with shipping, such as high costs, split shipments, and inadequate contracts for certain countries. Occasional delays or complexities with shipping have also been noted.
This text was automatically created by an AI system from user reviews.
I've been shopping with Eibabo for several years now, and it has always been my first choice! The product selection is excellent, the prices are competitive, and the ordering process is always smooth and straightforward. The service is professional, reliable, and consistent.
After so many years of positive experiences, I see absolutely no reason to change stores. Eibabo has earned my trust and loyalty, and I will definitely continue shopping here for many years to come.
Highly recommended!
Reply from eibabo.com/en
Being your first choice for several years is a wonderful compliment. Thank you for your loyalty, your five-star review, and the time you took to share such thoughtful feedback.
We’re delighted that our selection, competitive prices, and straightforward ordering process keep bringing you back. What means the most to us is knowing that you’ve consistently found our service professional and reliable over the years. We want every future purchase to give you the same confidence in choosing Eibabo.
Thank you for your heartfelt recommendation. We look forward to your next order.
Your team at eibabo
Community member
13 Reviews
Verified
I have been using Eibabo Store for many years and have always had a very positive experience. The ordering process is straightforward, communication is clear, and the products arrive well packed and as described. The service has consistently been reliable and professional over the years. I am very satisfied and have no reason to change to another store. I will continue using Eibabo and can confidently recommend them.
Reply from eibabo.com/en
Thank you so much for your five-star review and your loyalty over the years. Knowing that you have consistently had such positive experiences with us and intend to keep shopping with Eibabo means a great deal to our team.
We’re especially pleased that you appreciate the straightforward ordering process, clear communication and careful packaging. Your kind words are a wonderful recognition of the care our team puts into every order. We truly value you as a long-standing customer and sincerely appreciate your recommendation. We look forward to providing the same reliable, professional service with your future orders.
Your team at eibabo
Community member
3 Reviews
Verified
International Rescue
I live in GB, but in a house made in DE. It has many German accessories that are no longer easily available in my country since Brexit.
eibabo.com has saved me.
I can get all the electrical accessories I need, at a really good price, shipped without question to my benighted nation. The only problem: there is a hefty minimum order value - but I would still recommend them very highly.
Reply from eibabo.com/en
Thank you for your wonderful review and enthusiastic recommendation! We’re delighted that eibabo could come to the rescue and help you find the electrical accessories for your German-built home in Great Britain. It’s lovely to hear that our selection, prices and delivery have made sourcing those items easier for you.
We understand that the minimum order value can be a drawback, and we appreciate your honest feedback. Our tip: Use our watchlist function to collect items and then order them together.
Thank you for choosing us despite this hurdle — we look forward to helping you keep your little piece of Germany in Britain well equipped.
Your eibabo Team
Community member
2 Reviews
Verified
Good prices for the selection of articles I’m interested in.
Despite economic downturn, I’m still a recurring customer.
One thing that I noted is that type F RCDs must not be as popular, based on price & availability.
Still have plenty of projects where type A devices fit perfectly and on budget.
Other electric materials selection is just perfect for my needs.
So far, all purchased items have a very good quality and match 3rd party’s recommendations.
Final score: 10 / 10.
Reply from eibabo.com/en
Thank you very much for your detailed and exceptionally positive review. We are delighted that you appreciate our prices, broad product range, and the quality of the items you have purchased.
It is especially wonderful to hear that you continue to choose us for your projects, even in challenging economic times. Your comments on Type F RCD availability and pricing are very valuable to us, and we will gladly take them into account as we continue developing our range. We are pleased that our Type A devices and other electrical materials meet your requirements, budget, and third-party recommendations.
Thank you for your trust and for awarding us a perfect 10/10. We look forward to supporting your future projects as well.
Your eibabo Team
Community member
1 Reviews
Verified
I received the product on time, however it seems that Residual current circuit breaker does not work as I have expected. I am using it just for five days and unfortunately the breaker has already switched off on at ~23:00, when electricity was being drawn from the batteries and the total electrical load of the house was only 1 kW. No other breaker switched off.
If it happens at least a few times again without any reason I will be forced to choose a different fuse.
Reply from eibabo.com/en
Thank you very much for your 5‑star rating and for your detailed feedback regarding the residual current circuit breaker. We are pleased to hear that the product arrived on time, even though its performance has not fully met your expectations so far. We have sent you an email to ask whether the breaker is now working properly without further issues. If the problem persists, please reply briefly to our message so that we can find a quick and satisfactory solution for you. Your eibabo-Team
Community member
7 Reviews
Verified
My Last order was shipped in parts @ Order number: 260815-1499929 - was shipped via 3 different AWB which costed me more than the estimated costs as DHL charged processing fees 3 times for 3 AWB's.
The delivery consists of 3 package/s. Note: First status information delivered until the day following this message. For the current status of your delivery, please click the following Track & Trace link:
DHL-Package-ID 2124038221 (Track & Trace)
DHL-Package-ID 2124042933 (Track & Trace)
DHL-Package-ID 4652769015 (Track & Trace)
This was not agreed when ordered and eibabo shipped as they wanted.
Reply from eibabo.com/en
You submitted this review for order 260707-1495516, but included comments regarding a different order. We therefore kindly ask you to correct this. Your eibabo Customer Support team.
Community member
1 Reviews
Verified
Everything was excellent. At every stage of the purchase process, I had a clear understanding of where my order was located.
The only thing I would improve in your service is the ability to change legal entities within the same profile. For example, the first order was placed for our Swedish company with delivery to Sweden, and now I would like to place a second order for our Italian subsidiary company with delivery to Italy, but the system does not allow me to do this.
Reply from eibabo.com/en
Thank you very much for your detailed and very positive feedback – we are truly delighted to receive it.
It is good to hear that, at every stage of the ordering process, you were able to track the status of your order transparently and that, overall, everything went extremely smoothly. This feedback is a great compliment to our team and our processes.
Thank you also for your constructive suggestion regarding the change of legal entity within the same profile. Your example of the first order for your Swedish company and the desired second order for your Italian subsidiary with delivery to Italy clearly highlights where our system currently has its limitations. We will pass this feedback on to the relevant department so that they can assess how we can improve or expand this feature in the future.
Thank you once again for your order and your trust – we look forward to continuing to serve you and your companies. Your eibabo team
Community member
5 Reviews
Verified
Excellent Servicet
I received an additional discount, which I really appreciated. The order arrived on time, the website was easy to use, and everything in my order was correct. Overall, excellent service.
Reply from eibabo.com/en
Thank you very much for your 5-star review and detailed positive feedback! We are delighted that you appreciated the additional discount, found our website easy to use, and received your order on time and exactly as expected. It is wonderful to know that you were fully satisfied with our service. Your eibabo-Team
Community member
2 Reviews
Verified
Hulde voor correcte restitutie.
Helaas had ik het verkeerde artikel besteld. Inderdaad kon ik het artikel terugsturen en kreeg ik zonder vragen direct het betaalde geld retour gestort. Hulde.
Reply from eibabo.com/en
Hartelijk dank voor uw vijfsterrenbeoordeling en uw mooie compliment. Het kan gebeuren dat u per ongeluk het verkeerde artikel bestelt. Juist dan is het fijn als retourneren eenvoudig gaat en u uw geld snel terugkrijgt. We zijn blij dat u zo tevreden bent over de afhandeling. Bedankt voor uw vertrouwen. We staan graag weer voor u klaar bij een volgende bestelling. Het team van eibabo
Community member
1 Reviews
Verified
PLC
I have only made one purchase so far. I received the ordered items on time, but I don't have any further experience yet.
Reply from eibabo.com/en
Thank you for your review and for choosing eibabo for your first order! We’re pleased that your items arrived on time. We appreciate you sharing your experience so far and would be happy to welcome you back for a future purchase.
Your eibabo Team
Community member
5 Reviews
Verified
The easy to make order and getting products after 2 weeks of waiting. So, if you are not in a hurry and well planed your list of products, this shop is for you.
Reply from eibabo.com/en
Thank you very much for your honest and positive feedback. We are delighted that you found the ordering process easy and straightforward. At the same time, we appreciate your patience regarding the delivery time and understand how important reliable planning is when ordering products. Your comments help us improve our service continuously.
Your eibabo Team
Community member
2 Reviews
Verified
communications is greatly appreciated and compared to other web sites it is a pleasure.
Reply from eibabo.com/en
Thank you for your kind words! We’re delighted that you appreciate our communication and that it stands out positively compared with other websites. Your feedback means a great deal to us and encourages us to keep making your experience with eibabo a pleasure.
Your eibabo Team
Original products, great prices, fast shipping and reliable company. I did multiple purchases here of Jung material and they all went smoothly.
Reply from eibabo.com/en
Thank you very much for this excellent review and for your repeated trust in us. It is great to hear that all of your orders for Jung material went smoothly – original branded products, fair prices and fast shipping are exactly what we stand for, and reliability is something we work on with every single consignment. We are delighted to count you among our returning customers and look forward to supporting your next project.
Your eibabo Team
Community member
2 Reviews
Verified
Great selection, affordable prices, and fast delivery. Very satisfied.
Reply from eibabo.com/en
Thank you for your wonderful review! We’re delighted that you enjoyed our wide selection, affordable prices, and speedy delivery. Your satisfaction means a lot to us, and we look forward to welcoming you back to eibabo.
Your eibabo Team
Community member
1 Reviews
Verified
smooth process and great service to us in australia
speedy delivery
Reply from eibabo.com/en
Thank you for your wonderful feedback! We’re delighted that everything went smoothly and your order reached you so quickly in Australia. It’s lovely to hear that you were happy with our service. We look forward to welcoming you back!
Your eibabo Team
Vielen Dank für Ihre hervorragende Bewertung. Es freut uns sehr, dass Sie unsere Preisgestaltung, unseren Service und die zuverlässige Lieferung so positiv hervorheben. Ihre Empfehlung und Ihr Vertrauen bedeuten uns viel. Ihr eibabo-Team
Community member
2 Reviews
Verified
easy to place order, good follow-up, good communications
Reply from eibabo.com/en
Thank you for your five-star review and your positive feedback. We’re delighted that placing your order was easy and that you appreciated our follow-up and communication. Making the ordering process straightforward and keeping you well informed throughout are important to us. Thank you for your trust. We look forward to welcoming you back for your next purchase. Your team at eibabo
Community member
1 Reviews
Verified
it was great purchasing experience. thanks for your support.
Reply from eibabo.com/en
Thank you so much for your lovely feedback! We’re delighted that you had a great shopping experience and were happy with our support. Warm greetings to the United States, and we wish you every success with your project using the specialist fuses!
We truly appreciate your trust and look forward to welcoming you back for your next order.
Your eibabo Team
Community member
1 Reviews
Verified
Package delivered as per the schedule. Very good packaging and very accurate tracking.
Thanks for the team.
Reply from eibabo.com/en
Thank you very much for your wonderful feedback! We are delighted to hear that your package arrived on schedule and that you were satisfied with both the secure packaging and the precise tracking. Our team truly appreciates your kind words and looks forward to serving you again.
Your eibabo Team
Community member
3 Reviews
Verified
Very Good service. Informations very useful
Reply from eibabo.com/en
Thank you for your five-star review and your kind feedback. We’re delighted that you were pleased with our service and found the information we provided useful. Offering clear, helpful information and supporting you throughout your purchase are important to us. Thank you for your trust. We look forward to helping you again with your next order. Your team at eibabo
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eibabo® is a product of the latest generation of shop systems of the eibmarkt® group and a result of 20 years of mail-order experience. eibabo® allows you to place orders as a corporate or private cus...