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eurocoinhouse.com
Reviews:

100 reviews in the last 12 months1,096 total reviews  

4.32
Good
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Top positive review

Jul 17, 2023
 Verified review
Deliveries are wry quick when it is processed. However during holiday periods, you have to wait til the person comes back and then processes it. Just need to be really aware of this. The add on prices are very high . Delivery went up by 33% this year. And on top of you pay by PayPal to be covered they charge you the commission fees they would pay. Adds about 25 euros per delivery on top. So when you make small purchases now, it is not worth it.

Top negative review

Dec 14, 2023
 Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either
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Reviews for eurocoinhouse.com

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Feb 20, 2024
 Verified review
Not possible to receive information about my order. Three weeks after order date coin is not delivered to me and it is not even clear if it was shipped or not?
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Feb 29, 2024
 Verified review
Made an order, payed the order, waiting responce. 3 weeks - nothing . No reaction what so ever. Thiefs..
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Feb 17, 2024
 Verified review

Fraud or Problem with GLS????

First to deliver order on time Also when there is a problem with the delivery of the order to reply to clients' e-mails and not to ignore them. Also change the company that you send orders to the clients...they also ignore messages e-mails etc Last but not least I ordered coins twice in the past and I had no issue. Now I ordered coins worth of almost 300 euro and so far 10 days after the "supposed delivery date" I did not receive anything. I sent e-mails to Eurocoin, to GLS and no-one is replying. Is it a fraud?? I mean I paid over 300 euro for coins and for the delivery and no-one is replying to me or deliver my order???!!! I am really very disappointed and if I do not receive anything I will post all my e-mails etc to the media and I will have to speak to the police for electronic crime.. Pavlos Korneliou
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Jan 12, 2024
 Verified review

Information about the order

Hello, can you improve the response to emails. I ordered the product, it hasn't arrived yet. When I wrote to the store, I was told that it was a pre-order, while when ordering, it was written that the product was in stock. When I wrote to them that I wanted to cancel the order and return the money to the bank account, I received no reply. I have neither money nor coins at the moment.
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Dec 14, 2023
 Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either
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Aug 13, 2023
 Verified review
I placed my order on 31.07.2023, which was confirmed, and payment by bank transfer deducted from my account on 01.08.2023. To date nothing received nor has an email sent by me, enquiring about my order, been acknowledged. I can only assume that I have lost the money paid. Is it possible that Trusted Shops AG may have some influence with Eurocoinhouse.
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Jun 27, 2023
 Verified review
Even 1 star is too generous. Order shipped two weeks after being placed. Wrong items sent for the second time in a row. Zero communications even though several e-mails sent to them! Service to paying clients appears to be non-existent. They have a fantastic selection of stock - too bad they seem to care nothing for repeated clients.
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Jul 8, 2023
 Verified review
Never got my order, emailed then several times and never heard back from them. Haven't gotten a refund either nor an offer to make up for this very unpleasant shopping experience. I hate to leave a negative review, but sadly this time I just have absolutely nothing positive to say.
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Aug 22, 2023
 Verified review

Order not received

I have made my order on August 4th, and untill now i have not received any notification about shipping. I sent an email more than a week ago and i did not receive an answer. I called several times and there is no answer. I am not even sure whether i will get my money back!
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Aug 31, 2023
 Verified review
I picked and paid for the coins two weeks ago. I didn't get coins, no message. I have written 4 letters, but I have not received any response.
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Dec 20, 2023
 Verified review
I have not received any shipment yet from Eurocoinhouse, meaning that it is hard to rate something that has not happened. Order was placed Dec. 6th which makes me wonder if the mule has broken it's leg
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