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eurocoinhouse.com
Reviews:

95 reviews in the last 12 months1,117 total reviews  

4.36
Good
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Most relevant positive review

Jul 17, 2023
 Verified review
Deliveries are wry quick when it is processed. However during holiday periods, you have to wait til the person comes back and then processes it. Just need to be really aware of this. The add on prices are very high . Delivery went up by 33% this year. And on top of you pay by PayPal to be covered they charge you the commission fees they would pay. Adds about 25 euros per delivery on top. So when you make small purchases now, it is not worth it.

Most relevant negative review

Dec 14, 2023
 Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either
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Reviews for eurocoinhouse.com

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Jun 29, 2024
 Verified review

Okay

Delayed and very expensive postage plus a lack of communication confirming when my order shipped. Products purchased were a fair price but import costs to the UK will stop me buying here again.
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May 25, 2024
 Verified review

Order not processed

I placed an order, I did not receive any feedback with payment instructions. The order was not processed. I have paid before by bank transfer and was ready to do so, even though it would be a lot easier with international brands like VISA or MasterCard.
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Dec 20, 2023
 Verified review

Ignoring my order

For two weeks now, I have been waiting for the delivery of my order. In the account, it indicated as "completed." I wrote to the contact email and through the feedback form but have not received any answer. I called by phone too. No communication with me from the company after payment! UPD: I've received my order. Everything was fine except communication and unpredictable time frame for delivery.
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Oct 30, 2023
 Verified review
I made an order of 4 2euro coins. One of them had a mark on it, that doesn't response to the uncirculated condition. I send them also a photo. The official answer was that they will send me another one when I place a future order. What about if I don't want?? They must be more careful about the coins they pick and send. I don't want to make any future order
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Dec 30, 2023
 Verified review

No update

There is no update on the progress of the order. If they have prepared it and sent it, or if there is any problem or delay
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Dec 14, 2023
 Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either
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Feb 17, 2024
 Verified review

Fraud or Problem with GLS????

First to deliver order on time Also when there is a problem with the delivery of the order to reply to clients' e-mails and not to ignore them. Also change the company that you send orders to the clients...they also ignore messages e-mails etc Last but not least I ordered coins twice in the past and I had no issue. Now I ordered coins worth of almost 300 euro and so far 10 days after the "supposed delivery date" I did not receive anything. I sent e-mails to Eurocoin, to GLS and no-one is replying. Is it a fraud?? I mean I paid over 300 euro for coins and for the delivery and no-one is replying to me or deliver my order???!!! I am really very disappointed and if I do not receive anything I will post all my e-mails etc to the media and I will have to speak to the police for electronic crime.. Pavlos Korneliou
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Aug 13, 2023
 Verified review
I placed my order on 31.07.2023, which was confirmed, and payment by bank transfer deducted from my account on 01.08.2023. To date nothing received nor has an email sent by me, enquiring about my order, been acknowledged. I can only assume that I have lost the money paid. Is it possible that Trusted Shops AG may have some influence with Eurocoinhouse.
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Aug 22, 2023
 Verified review

Order not received

I have made my order on August 4th, and untill now i have not received any notification about shipping. I sent an email more than a week ago and i did not receive an answer. I called several times and there is no answer. I am not even sure whether i will get my money back!
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Aug 31, 2023
 Verified review
I picked and paid for the coins two weeks ago. I didn't get coins, no message. I have written 4 letters, but I have not received any response.
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Jan 12, 2024
 Verified review

Information about the order

Hello, can you improve the response to emails. I ordered the product, it hasn't arrived yet. When I wrote to the store, I was told that it was a pre-order, while when ordering, it was written that the product was in stock. When I wrote to them that I wanted to cancel the order and return the money to the bank account, I received no reply. I have neither money nor coins at the moment.
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Dec 20, 2023
 Verified review
I have not received any shipment yet from Eurocoinhouse, meaning that it is hard to rate something that has not happened. Order was placed Dec. 6th which makes me wonder if the mule has broken it's leg
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Feb 20, 2024
 Verified review
Not possible to receive information about my order. Three weeks after order date coin is not delivered to me and it is not even clear if it was shipped or not?
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Feb 29, 2024
 Verified review
Made an order, payed the order, waiting responce. 3 weeks - nothing . No reaction what so ever. Thiefs..
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