fatboy.com
Reviews:

807 total reviews   458 reviews in the last 12 months

Review summary

Customers frequently praise the fast and prompt delivery of their orders. Most customers find the product quality to be high, with many highlighting durability, design, and modern, stylish aesthetics. Customer service is widely described as friendly, helpful, and responsive. Many users appreciate that the products are easy to assemble and use, and some find their purchase worth the cost despite higher prices. Several customers also highlight useful product features. However, there are occasional complaints about third-party couriers. A minority of customers mention product defects or disappointment with quality. Some users report challenges with setup or find the design unintuitive. There are isolated cases of dissatisfaction with customer service issue resolution. Some customers express concerns about high prices or unexpected fees, and feedback on functionality is mixed, with issues reported regarding charging, light strength, or ergonomic comfort.

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Community member 
1 Reviews
 Verified

Fatboy Rock 'n Roll & Original Outdoor Beanbag

I purchased Fatboy Rock 'n Roll & Original Outdoor Beanbag. When I first saw the Fatboy Rock 'n Roll chair and Original Outdoor beanbag in photos, they looked incredibly comfortable, and I couldn't wait for them to arrive. The Positives Build Quality: The materials are excellent and feel very durable. Setup: The assembly process was stable and straightforward. The Reality However, so far, the comfort level hasn't met my expectations. The beanbag is quite high and firm; you can't just sit down and relax instantly. Every time I use it, I have to manually adjust and "prep" the beanbag to find a position that feels even remotely natural. Main issues I've encountered: - unintuitive seating: you can’t simply walk up and sit down; it requires a lot of manoeuvring to get settled; - lack of support: there is no proper neck or head support, making it difficult to lean back comfortably. Ergonomics: My legs don't rest naturally on the ground while sitting. Final Thoughts I’m hoping I’ll eventually get the hang of it, but honestly, if I had known this beforehand, I likely wouldn’t have made the purchase.

Reply from fatboy.com

Hi, It's too bad the Rock 'n Roll isn't providing the comfort you were hoping for. After all, it's supposed to be your best friend when you want to relax. I'd like to share this tip with you: https://service.fatboy.com/hc/en-us/articles/360009338033-Where-can-I-find-the-Rock-n-Roll-user-manual
Community member 
2 Reviews
 Verified

Doggie Lounge

We have a new dog and bought a new DoggieLounge for her. Delivery was quick and the pouf is nice, as always. I did like the quality and the possibility of using it on both sides of the old one better (stonewash cotton quality; I now have Olefin Rock Grey), but the quality of the FatBoy Doggie pouf is much better than any of the ones you can buy in a regular pet store (at least in Portugal) so we are super happy with it. And Kaia too
Community member 
1 Reviews
 Verified

Comfy

The lounge chair is comfortable. The only issue is that we can’t seem to keep the backrest in the most upright position—it still feels a bit too low even when fully adjusted. Otherwise, the installation was quick and easy, and the cider color is nicely toned down and not too bright.
Community member 
2 Reviews
 Verified
Everything superb, fast shipping, price was a little to high for just a cable. Main Con is that the lamp (Sdison the petit) only charges with original cable. YOu can't use generic cable even if power adapter is original.
Community member 
1 Reviews
 Verified
Although I liked the material, the form and the colour it was almost impossible to inflate it normally also after checking the tutorial. And since I need to inflate and deflate it a lot because of space i needed to return it. So so sad, since I was very enthusiastic about them.
Community member 
1 Reviews
 Verified

Fatboy Edison and petite lights…

Love the Fatboy Edison and petite lights - great for the outdoor table and patio. Look fantastic.
Community member 
4 Reviews
 Verified
The products are easy to assemble and the quality is great. The only one that didn't last long was the Pensol. The hinge broke and it doesn't stand straight anymore. So a thing to improve would be the Pensol´s hinges.

Reply from fatboy.com

Many thanks for the compliments. Have an amazing day!
Community member 
1 Reviews
 Verified

Great products

My experience was easy . We know the lights and wanted some in London . Fast and efficient
Community member 
1 Reviews
 Verified
I love your products, however if there was no delivery fees i would buy more products. With delivery fees the total price to buy an item, becomes non affordable.
Community member 
1 Reviews
 Verified
It really did not look lile what I had expected. We have still old Fatboy shade with Marimekko Unikko curtaining and we love it. Even it is rather old, we ended up keeping it and storing this new one in our storage room.
Community member 
1 Reviews
 Verified
The lights look great and are easy to put up . They do however not last long on a charge . 1 keeps going after approx 2 hrs after fully charged . I also thought they would emit a stronger light . It is a soft glow .

Reply from fatboy.com

Thanks for the compliments, enjoy your Tuesday!
Community member 
1 Reviews
 Verified
Problem caused by DHL. Package was left outside by the driver. Driver did misplaced it on other address or it is stolen. The Support from Fatboy was great and helpful.

Reply from fatboy.com

Great to hear that we solved the case with you. Enjoy your new purchase!
Community member 
2 Reviews
 Verified
Commande reçue rapidement. Lampes exactement comme sur la photo.
Community member 
1 Reviews
 Verified
Pratique et ludique
Community member 
1 Reviews
 Verified

The MIASUN is a very original idea

The MIASUN is a truly, very original concept for shade on the beach. It's far more modern and novel than the old-fashoned beach umbrella. It's a great concept, the drawback is that it is hard to set-up. The video about how to set it up is misleading. We have to dig into the ground and use stones to secure the center poles that support the tent. We also have to dig into the ground and use heavy stones to secure the pins, particularly, the 2 pins on the back. Mere sand does not suffice to hold them. Somehow, you have to improve / change the design or material of the pins so that more easily can more steadily be secured on the ground.
Community member 
1 Reviews
 Verified
The pouf seemed to arrive slightly stained. Also, not too keen on the light non-slip bottom on a dark pouf. Otherwise comfy, fun and quick shipping.
Community member 
1 Reviews
 Verified
Quality and style just get better and better
Community member 
1 Reviews
 Verified
No information that 360,- nok would be added by dhl for delivering package to me. Made my purchase much more expensive than advertised.

Reply from fatboy.com

Thanks for your review. We have send you an email to explain this situation. Enjoy your purchase!
Community member 
1 Reviews
 Verified
Great product, speedy delivery
Community member 
1 Reviews
 Verified
Just a great piece of kit. Wonderful

Reply from fatboy.com

Lovely to read that you are happy with your order, enjoy!

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