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Review summary
Customers frequently praise the high quality and craftsmanship of the products, as well as their attractive, versatile, and modular design. Fast and reliable shipping is widely commended, and the packaging is generally regarded as secure and protective, ensuring products arrive undamaged. Customer service is consistently described as helpful, responsive, and professional, often resolving issues rapidly and to the customer\u2019s satisfaction. Some customers mention minor defects or quality control issues with the products. While assembly is easy for many, several reviewers report difficulties with instructions and minor problems during setup. There are also rare mentions of shipping delays or order confirmation issues.
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How Trusted Shops prevents fake reviewsReviewswaldin.eu
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Verified
Highly recommended!!
We are extremely happy with our Waldin crib! It is beautifully designed, high-quality, and offers many different configurations, making it a practical and long-lasting choice.
A special mention goes to their customer service. I accidentally damaged a few parts during assembly, and after contacting them, they immediately offered to send the replacement parts without requiring me to purchase an entirely new set. Everything was resolved incredibly quickly, and they were exceptionally kind, helpful, and professional throughout the whole process.
Highly recommended — both the product and the outstanding customer service deserve 5 stars! ⭐⭐⭐⭐⭐
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7in1 bed with extension
We ordered the bed 7in1 for our 6 m o, and included the junior extension kit. We got a fast delivery (Poland -> Bulgaria), the details are of a great quality. I was especially worried about the wheels but they are quite good and provide a very smooth running so your neighbor downstairs won't be bothered when you'll be rocking your baby in this bed.
The the frame parts could have been better fitted, but this is a minor and solely aesthetics thing.
The assembly instruction has done flaws (the pictures of details are of a lower quality so you might eventually mistake one for another and also it wasn't easy to figure out how to use the fittings to assemble the frame). Overall a great product.
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Cross-market review
Very well-made crib, it seems it will serve well for many years. Well-packaged, so nothing was damaged during transport, fast shipping. A downside is that the instructions sometimes require you to figure out what they mean, especially when it comes to screwing in the bolts so that the changing table levels are aligned with the bars. During assembly, the paint comes off when tightening the screws, which is not great at this price. Also, it was very frustrating that the screwdriver included in the set wore out badly with each screw, it got stuck in the screws, stripped the paint, and in the end, it couldn't be used at all, so it's best to equip yourself with your own tools from the start to avoid damaging anything.
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Good choice
Very original crib design. For now, I am using it in the round crib + changing table configuration, and this set looks beautiful. I hope it will perform well in action soon. It's nice that it is a modular crib, offering us several options for use. The workmanship is impeccable. It's also worth highlighting the very good contact with the company. I recommend it.
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Excelente servicio
Aun no he armado la cuna, pero me ha gustado desde que la vi por ser tan multinacional y poder adaptarla a mi pequeña habitación. Me la han enviado desde Polonia hasta ibiza, ha llegado super rápido y sin gstos de envío! Excelente!
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Reliable company with a very good approach to the customer. I am very satisfied and highly recommend 😊
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Express Delivery
The package was delivered express, well packaged, of good quality, and all parts were included. The only thing that could be improved is the quality/readability of the instructions.
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Disappointment
Hello, I have already contacted the company and they didn't even bother to respond. The order doesn't match the images on the website, the bed's color is not the same at all. The delivery was very quick, which is good, but I would have preferred a longer wait and to receive what I ordered. What annoys me the most is not having received any response. Now I just feel like I've been scammed and have to settle for a 830-euro purchase that doesn't suit me.
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I am really delighted with Wald's service...
I am really delighted with Waldin's service. Very quick response time, professional help, and great communication. The entire exchange went smoothly, without issues and additional costs. I wholeheartedly recommend it!
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High-quality product.
Nothing to report
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Great customer service, great product
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Los productos son perfectos, tengo la cuna, la chichonera y el edredón. Se me hizo un poco largo la llegada pero todo perfecto.
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Awesome products and great customer service. We are really happy with the beautiful bed that is going to last for years!
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everything
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Great mattress quality, everything as it should be 😀 Very fast shipping 😊
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Nice design and quality
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I ordered the same crib last year and there's a difference in color 🙈
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for waldin.eu
4.85
Excellent91 reviews
since Dec 4, 2024
Contact
- +48668892335
- waldin.eu
- info@waldin.eu
- Pruchnik, POL
About
Discover our unique collection of baby cribs that are functional, safe, aesthetically pleasing, and grow with your child! Our 7-in-1 wooden cribs have been awarded a safety certificate, confirming th...
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