Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Oct 29, 2023
Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
I ordered NIKE NEW BALANCE 996 V5 PARIS CLAY COURT SHOES 41,5 tennis shoes with order no 500201740, but instead, you sent me the white shoes NIKE 8MM. Please correct your mistake and send me the tennis shoes that I have ordered and paid invoice no 23206220. One week ago L sent back the error delivery and despite sending you 2 e-mails asking when I would get my order I did not receive any information. I am very disappointed by your service I deeply regret that i placed oredr to your company, Andrzej Klimpel
You started using DHL instead of UPS, order/parcel still not delivered!
Report review
Nov 23, 2023
Verified review
BAD BAD BAD service - check my last to orders on your long long emails.
Report review
Dec 2, 2023
Verified review
WWW page is misleading - not receiving what I've ordered.
Report review
Nov 19, 2023
Verified review
Delivery is terrible, and needs to be greatly improved.
Report review
Jul 11, 2023
Verified review
My order was going one week … when you…
My order was going one week … when you say 40-70 hours.
Report review
Dec 4, 2023
Verified review
Delivery not received and tracking not possible
Report review
Aug 22, 2023
Verified review
The shipment arrived with a remarkably delay
Report review
Jan 30, 2024
Verified review
I haven’t revived my parcel
Report review
Answer by tennispro.eu
Feb 19, 2024
Dear customer,
We can see that your order has been delievred on the 30,01 , if this is not the case please contact us by e-mail (info@tennispro.eu)
Best regards,
Customer Satisfaction Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.