tennispro.eu

Reviews:

Delivery is handled by DHL in Germany which made an error in delivery. I don’t even know where the shoes are now despite the status showing “delivered”.

Faster processing of an order paid via bank transfer 3-4 working days for only processing the order seems slightly long.

The order is being processed for a very long time 500218046 2/29/2024 M. Stasys Pakalniškis €104.34 Processing

Ordered last week and package has not yet been sent… Smh, its been 5 days

I received everything quickly but the return process is complicated.

The delivery did not include all the items I purchased.

Isporuka narudžbe kasni

Until i had to restring a raquet it was all ok. I bought many things and 2 raquets (RF Pro staff) When i send tye first one for restringing it came back wrong (oposite cross&main) i paid 78€+15€postage. Then i bought a second raquet and menrioned to be stringed “right” and not to have it wrong again,their customer service reply ofcourse we will. note this and they apologise for the previous mistake.I received the raquet and again was wrong stringed (gut on crosses luxilon on mains, i requested the oposite)Then i complained again they accepted their 2nd mistake (on expensive set of strings champions choice duo ) and they asked me what i would like to get as compensation. Then i asked a free restringing (parts and labour) for their second mistake because the raquet is new and unused. and on my next order i would apreciate if i would be charged only for the parts (strings etc) and that they should cover the labour . The reply i got was that they can offer me a 10% discount on my next order. This is a joke because i paid for a new raquet nearly 400 euro and for a previous wrong stringing and i demanded to speak to a higher position representative…after 2 days i got no reply to my email and here is my review. So conclusion :If you want to buy things they are ok , If you want to have a “professional” restringing then sorry but No.

I would not recommend in Romania, the products are fine, they are arriving in 2-3 weeks usually, when i made the order I specifically paid for DHL, but they give the transport to a local company named Cargus and they messed up the order twice. I’m still waiting for the wilson clash, they’ve mistaken my adress, twice. They don’t respond to phone, nothing. I’m just waiting for their mercy.

I bought a pair of shoes and some overgrips. I made a return for a bigger size, the same model. Today I did receive a pair of shoes with one fault on it, marked with an arrow sticker. This is my 3rd order at tennis pro and didn't know that they do such "moves". Not cool, tennis pro, not cool. One star for your awful move.

Overall, the buying experience was very positive with a visually appealing site, competitive prices, and fast shipping. However, the inconvenience of a €15 return shipping fee for an ill-fitting product detracted from the overall satisfaction.

Tennispro Black super tacky pro over grip is not tacky at all. I bought 30 grips. Dont need them. And i Lost my money.

I ordered and paid for a tennis bag that you didn't actually have. The money was returned to me, but I lost time

String they made is not in a right way and After send them email and pictures no further reply

I haven’t revived my parcel