tennispro.eu
Reviews:

1,312 reviews in the last 12 months6,533 total reviews  

4.63
Excellent

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Top positive review

Oct 29, 2023
 Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
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Top negative review

Oct 7, 2023
 Verified review
I ordered NIKE NEW BALANCE 996 V5 PARIS CLAY COURT SHOES 41,5 tennis shoes with order no 500201740, but instead, you sent me the white shoes NIKE 8MM. Please correct your mistake and send me the tennis shoes that I have ordered and paid invoice no 23206220. One week ago L sent back the error delivery and despite sending you 2 e-mails asking when I would get my order I did not receive any information. I am very disappointed by your service I deeply regret that i placed oredr to your company, Andrzej Klimpel
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AK
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Reviews for tennispro.eu

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Jun 13, 2023
 Verified review

Return only with FedEx

I doesn’t like: Returns are only available with fedEx especially when all is written in French.
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Answer by tennispro.eu
Jul 11, 2023
Good morning, FedEx labels are an option, they are not mandatory. We invite you to review our English page. Regards, Customer Satisfaction Team
Oct 19, 2023
 Verified review

Poor delivery terms

10 days after ordering and I still waiting for my goods. Charged 12 eur for delivery…
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Aug 27, 2023
 Verified review
Delivery was supposedly 72 hours. It’s been 9 days and still haven’t received our order
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Oct 22, 2023
 Verified review
Very slow delivery No label included for returning . Trouble getting label .
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Sep 24, 2023
 Verified review
Wide range of products but poor return/exchange policy (at costumer expense)
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Jul 17, 2023
 Verified review
Never ever ship parcels with UPS, not reliable at all
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JS
Aug 14, 2023
 Verified review

Wrong handle size

Ordered a used raqcuet L3 and they sent me L2.
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Jul 28, 2023
 Verified review
Didnt received rackets which i have ordered...
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May 26, 2023
 Verified review
The return is at additional cost and very slow
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Oct 11, 2023
 Verified review
Improper dealings and misleading the buyer.
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Dec 27, 2023
 Verified review
Package had a big hole when it arrived and 2 out of 3 items have been missing
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KY
Dec 28, 2023
 Verified review

Dear Sirs,

You started using DHL instead of UPS, order/parcel still not delivered!
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Nov 23, 2023
 Verified review
BAD BAD BAD service - check my last to orders on your long long emails.
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Dec 2, 2023
 Verified review
WWW page is misleading - not receiving what I've ordered.
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Nov 19, 2023
 Verified review
Delivery is terrible, and needs to be greatly improved.
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Jul 11, 2023
 Verified review

My order was going one week … when you…

My order was going one week … when you say 40-70 hours.
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Dec 4, 2023
 Verified review
Delivery not received and tracking not possible
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Aug 22, 2023
 Verified review
The shipment arrived with a remarkably delay
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May 14, 2023
 Verified review
Ups delivery could be better
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Dec 30, 2023
 Verified review
Delivery takes toooo long
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