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Top positive review
Oct 29, 2023
Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
I ordered NIKE NEW BALANCE 996 V5 PARIS CLAY COURT SHOES 41,5 tennis shoes with order no 500201740, but instead, you sent me the white shoes NIKE 8MM. Please correct your mistake and send me the tennis shoes that I have ordered and paid invoice no 23206220. One week ago L sent back the error delivery and despite sending you 2 e-mails asking when I would get my order I did not receive any information. I am very disappointed by your service I deeply regret that i placed oredr to your company, Andrzej Klimpel
Everything as described. Preparation and delivery time not as advertised but overall decent. DHL tracking very poor, but package arrived quickly enough
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Jan 30, 2024
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I liked the price and the choice of shoes. I didn't receive notification as to when the shoes would arrive.
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Jan 30, 2024
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Jan 26, 2024
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Jan 22, 2024
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Jan 21, 2024
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Jan 3, 2024
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Oct 29, 2023
Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
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Jul 17, 2023
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Package was delivered by UPS, this company is not good in Lithuania. By not good I mean, first I got message that package will be delivered on Thursday, but it did not happened. So when I got message that will be on Friday, but I was already away, I had to change delivery to pickup terminal and UPS has only one pickup place in Vilnius, where lives more then 600 000 people. For example DPD company has much better service.
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Dec 8, 2023
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13 днів очікування
13 днів очікування - це довго. Одне замовлення з тенісною ракеткою, чохлом, м'ячами й віброгасниками розділити на дві частини - безглуздо.
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May 31, 2023
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Stop UPS
change carrier.
stop the ups.
errors on the day of delivery.
waiting all day at home for pickup.
damaged packaging....
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Sep 13, 2023
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Amazing selection and competitive price. Customer service is fast and responsive. Only one minus is that they use UPS, which causes a lot of problems in getting the package (DHL would be much better in this regard, at least in Finland).
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Jun 22, 2023
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Everything is great. The only thing I don’t under is WHY you don’t include the paid return FedEx voucher for the demo rackets. Looks like I always have to email and request my paid voucher. Why?
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Jun 13, 2023
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Products were promptly packed and shipped.
Though the package arrived 1 day later than first estimated and it was damaged / partially ripped, the products inside were ok.
The price of transport and the values for free transport compared to spain which makes me not buy many items from you such as balls, accessories, clothes, etc..
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Aug 8, 2023
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Easy to order and pay, the delivery notification was for the one day but only was delivered the following day, fortunately I was around both days to receive it.
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