Reviews for smow.com
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- Delivery
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- Goods
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- Customer service
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Experience with smow.com
Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
Satisfied even through i haven’t got the rings I asked for :)
Date of publication
04/10/2018
Date of order
04/10/2018
04/10/2018
Love this shop, exciting products that I cannot find elsewhere and excellent customer service and value.
Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
The ordered goods have arrived safely and on time.
Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
The good was delivered on time but the carrier did not carry the chair up to the fourth floor.
Date of publication
10/07/2018
Date of order
10/07/2018
10/07/2018
Goods delivered to local post office.
Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
Just slight minus for delivery due to DHL not giving me a time for delivery.
Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Excellent all over
Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
From order to delivery and after-sales, everything is top-notch
Date of publication
02/05/2018
Date of order
02/05/2018
02/05/2018
Everything was veey good from ordering to delivery, to customer service.
Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
Extreemly quick delivery and custom handling/service
Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
2 riesige kisten mit den stühlen wurden vor dem haus einfach auf eine palette auf den bürgersteig gestellt. Da ich alleinstehend bin, fragte ich den Lieferanten, ob er mir helfen könnte, sie ins Haus zu tragen, aber sogar gegen ein Trinkgeld schlug er diese Hilfe ab
smow.com replies: 19/04/2018
Es tut uns sehr leid, dass die Lieferung nicht so abgelaufen ist, wie Sie es sich gewünscht haben. Unsere Komfort-Lieferung inkl. Abtragen frei Verwendungsstelle und Verpackungsmaterialentsorgung ist leider nur für Lieferadressen innerhalb Deutschlands buchbar.
Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Very quick delivery, goods of high quality, professionnal and serious treatment of customers
Date of publication
07/02/2018
Date of order
07/02/2018
07/02/2018
Your service is very good.
Date of publication
09/01/2018
Date of order
09/01/2018
09/01/2018
Fast delivery, easy communication and continuous follow up. Highly recommended. I will buy at (smow) again.
Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
All was excellent. The assembly instructions for the wrong item were included, but i found the correct one online in no time.
Date of publication
04/01/2018
Date of order
04/01/2018
04/01/2018
Assistance from Customer Service regarding materials and colours professional and friendly, ordering process clear and simple, delivery as promised, goods excellently packed, as ordered and off the expected quality. Very satisfied.
Date of publication
28/12/2017
Date of order
28/12/2017
28/12/2017
Nice & polite customer service, very fast reply
Date of publication
27/12/2017
Date of order
27/12/2017
27/12/2017
Only 4 stars for delivery as part of my item was left on the track, but the customer service has been more then efficient so I got everything a couples of days after. Everything perfect.
Date of publication
26/12/2017
Date of order
26/12/2017
26/12/2017
Product in perfect conditions and on time.
Some costumization and a gift wrapping would make it excellent.
Some costumization and a gift wrapping would make it excellent.
Date of publication
16/12/2017
Date of order
16/12/2017
16/12/2017
Didn't get chance to experience customer service, but delivery and goods are recommended.
smow.com
Owner
labelfarm GmbH
Spinnereistr. 7
04177 Leipzig
Germany
Spinnereistr. 7
04177 Leipzig
Germany
Trade register
Amtsgericht Leipzig HRB 24008
Authorized representative
Michael Petersen, Jörg Meinel, Andreas Bobek
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with smow.com in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews