Reviews for smow.com
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the most relevant positive review
Apr 26, 2022
I am pretty amazed at how much smow is offering. The online store is full of design masterpieces from the last century, many items are in stock with possible add-ons and configurations. My purchase was extremely fast and smooth and the package arrived safely packaged and in good shape. One thing I think is genius from them is that they offer a 3% discount if you pay by transfer, which saves them the percentages on card payments fees. I haven't seen this anywhere and I think it's amazing! Keep up the great work!
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the most relevant critical review
Mar 28, 2022
Ordered Noguchi coffee table almost 3 weeks ago. Eventually arrived but was damaged in transit due to being poorly packed, so refused delivery. We've now agreed to re-deliver the table to replace the specific parts that are broken, creating a lot more work and hassle for the customer. Awful experience.
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Reviews for smow.com
Verified review
Aug 15, 2022
The short delivery time
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Aug 10, 2022
Quality and speed 🙏
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Aug 29, 2022
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Jun 9, 2022
Excellent customer service communication. Extensive items in stock, so limited wait period for delivery, which is rare for these types of designer objects. Impressive packaging to deliver goods safely.
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Jun 15, 2022
Fast delivery! Very satisfied with the usm haller I bought. Would order from you again! Thank you!
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Jun 14, 2022
Quick delivery!
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Apr 26, 2022
I am pretty amazed at how much smow is offering. The online store is full of design masterpieces from the last century, many items are in stock with possible add-ons and configurations. My purchase was extremely fast and smooth and the package arrived safely packaged and in good shape. One thing I think is genius from them is that they offer a 3% discount if you pay by transfer, which saves them the percentages on card payments fees. I haven't seen this anywhere and I think it's amazing! Keep up the great work!
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The purchase experience was fast and easy, the SMOW website is excellent, but the delivery by DHL in Germany and Colissimo in France was unreliable: The package was first returned for unknown reasons to the warehouse, and then shipped again, with Colissimo delaying the expected delivery date. Customer service was polite and efficient, but unable to influence the courier process.
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Nov 29, 2021
The goods and delivery was as you would expect. All nicely wrapped and packed.
But what really stood out was their their customer service! Even on the smallest questions they replied super quick, super friendly and they gave you a sense of a personal touch. Such Customer service was above my expectations and i was seriously positive surprised!
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Nov 29, 2021
I did order a desk lamp with Smow and it was delivered really fast. Unfortunately the lamp had a manufacturing defect, but Smow costumer service took care of that in an excellent manner and sent me a replacement within 24 hours after validating the case. Hats off for this excellent service.
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Apr 26, 2022
Einfacher Prozess, sehr schnelle Lieferung. Super Produkt.
Der Smow Konfigurator für USM Möble ist sehr viel besser als der von USM Haller auf deren Website. Kann ich nur empfehlen.
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Apr 28, 2022
My little Girard cat doll, arrived very fast in a very nice package!!! Smow in a very professional company, with very good service!!! Highly recommended !!!
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Oct 25, 2021
Excellent experience. Delivery to Finland took two days longer than originally estimated but it was not an issue so I'm happy to recommend.
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Feb 10, 2022
Perfect service, delivery time, product quality. Besides being international shipping, the article was so well protected. All on point.
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Mar 16, 2022
Really fast and reliable company. We used them several times in the past few years and everything went smoothly in each order
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Mar 8, 2022
Customerservice react fast en aquaretly. They help me friendly and the Bar Cart I ordered came in soon without any damaging.
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Dec 1, 2021
I was very happy with the ordering process and the delivery
The goods even came way earlier than expected that was super!
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Nov 29, 2021
I was very happy with the ordering process and the delivery
The goods even came earlier than expected that was super
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May 9, 2022
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Feb 16, 2022
Arrived quickly, all perfect! Ordered it from a perfect place!
Highly recommend!
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