Reviews for smow.com



Good

4.46/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 18 Trusted Shops reviews collected in the last 12 months.
In total, smow.com has already collected 163 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/11/2018
Date of order
21/11/2018
21/11/2018
you didn't send the screws to fix the table top to the frame
2.67
Fair

Date of publication
21/11/2018
Date of order
21/11/2018
21/11/2018
Everything went smoothly, very pleased with the purchase.
5.00
Excellent

Date of publication
21/11/2018
Date of order
21/11/2018
21/11/2018
Great service, timely delivery and perfect product. The only minor glitch was the service of the Italian delivery partner, who "could not promise" that the delivery man would call me before arrival, because delivery staff have their own phones and therefore are free to refuse to use them for work purposes But that is standard Italian service, none of Smow's fault. Items arrives in perfect state.
4.67
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
Satisfied even through i haven’t got the rings I asked for :)
5.00
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
fast service
5.00
Excellent

Date of publication
04/10/2018
Date of order
04/10/2018
04/10/2018
Love this shop, exciting products that I cannot find elsewhere and excellent customer service and value.
4.67
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
The ordered goods have arrived safely and on time.
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
The good was delivered on time but the carrier did not carry the chair up to the fourth floor.
4.00
Good

Date of publication
22/07/2018
Date of order
22/07/2018
22/07/2018
Good
5.00
Excellent

Date of publication
10/07/2018
Date of order
10/07/2018
10/07/2018
Goods delivered to local post office.
4.33
Good

Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
Just slight minus for delivery due to DHL not giving me a time for delivery.
4.67
Excellent

Date of publication
05/06/2018
Date of order
05/06/2018
05/06/2018
Perfect
4.67
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Excellent all over
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
From order to delivery and after-sales, everything is top-notch
5.00
Excellent

Date of publication
02/05/2018
Date of order
02/05/2018
02/05/2018
Everything was veey good from ordering to delivery, to customer service.
4.67
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
Extreemly quick delivery and custom handling/service
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
2 riesige kisten mit den stühlen wurden vor dem haus einfach auf eine palette auf den bürgersteig gestellt. Da ich alleinstehend bin, fragte ich den Lieferanten, ob er mir helfen könnte, sie ins Haus zu tragen, aber sogar gegen ein Trinkgeld schlug er diese Hilfe ab
1.00
Very Poor

smow.com replies: 19/04/2018
Es tut uns sehr leid, dass die Lieferung nicht so abgelaufen ist, wie Sie es sich gewünscht haben. Unsere Komfort-Lieferung inkl. Abtragen frei Verwendungsstelle und Verpackungsmaterialentsorgung ist leider nur für Lieferadressen innerhalb Deutschlands buchbar.

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Very quick delivery, goods of high quality, professionnal and serious treatment of customers
5.00
Excellent

smow.com customer reviews

smow.com

Contact
Spinnereistr. 7
04177 Leipzig
Germany
service@smow.com
smow.com
Owner
labelfarm GmbH
Spinnereistr. 7
04177 Leipzig
Germany
Trade register
Amtsgericht Leipzig HRB 24008
Authorized representative
Michael Petersen, Jörg Meinel, Andreas Bobek
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with smow.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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