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Review summary
Customers consistently praise the high quality and durability of the products, often noting that they exceed expectations and are superior to cheaper alternatives. Fast and reliable delivery is frequently highlighted, with many customers pleasantly surprised by how quickly their orders arrived. Customer service is widely recognized as responsive, helpful, and accommodating, with many recounting positive experiences resolving issues or receiving advice. The website is often described as easy to use, clear, and well-structured, with customers appreciating detailed product information and a hassle-free ordering process. Customers value the large assortment and availability of custom or specialized products, emphasizing the breadth of options for different needs and projects. When mistakes or issues occur, customers generally report that problems are resolved quickly and fairly, with efficient refunds, replacements, or helpful support. Many customers comment on fair or reasonable prices, with some noting they are willing to pay a bit more for quality. A few customers experienced delays due to shipping providers. Some noted slow responses from customer service. There were also mentions of specific pricing or payment inconveniences.
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How Trusted Shops prevents fake reviewsReviewssteelropes24.com
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Cross-market review
Verified
Cross-market review
The delivery was super fast. I greatly appreciated the constant updates on the delivery status. Thank you for the excellent service.
Suggestion for improvement:
The thimble was too small and initially didn't fit over the bolt on the gate. It could have been one size larger. I widened it a bit with a round chisel, and then it fit. Perhaps the thimble size should be listed as a separate ordering criterion.
Greetings, Erwin Reinl
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Cross-market review
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Cross-market review
This is how service works!
In addition to the excellent product quality, the extremely competent telephone advice impressed me before the purchase. The lady even took the time to watch a short YouTube video I suggested to understand what I technically wanted to implement at home. In times of quick online purchases without any contact person, Drahtseile24.de makes exactly the decisive difference without waiting time on the phone and without annoying lengthy AI announcements. This is how service works!
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Cross-market review
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Cross-market review
Incredible, extraordinary - FANTASTIC!
Incredible service! Extraordinary treatment! Shipping immediately after ordering, not after payment. Unbeatable low price, plus free shipping! (How do those from Drahtseile24 do it?) Well packaged, friendly insert, and then also a candy... I am amazed. The purchase at Drahtseile24 was one of the highlights of this year. Truly remarkable and what is written here is not exaggerated. I can only warmly recommend this seller - and am considering if I can stretch a rope somewhere else... :-)
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Cross-market review
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Cross-market review
Comments on the service
Very good follow-up from order to delivery
The product matches my request, and the short time frame as announced was respected.
This cable is foreseen as a precaution against the breaking of one of the existing cables on my garage door. If it satisfies me in use, I will not hesitate to contact you to order a new one, again as a precaution.
Sincerely
Pierre Boissellier
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Cross-market review
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Cross-market review
The quick and correct shipment was with...
The quick and correct shipment was accompanied by a personal note and a small gift (candy), which made a very good impression on me. I have already successfully used the ordered turnbuckle, which is of high quality, to tension a perforated tape that is supposed to hold a lifting system in place. Overall, an extremely pleasant contact and apparently a supplier who is passionate about the business!
Automatically translated from German
Verified
Great shop
Huge selection and fair prices. Delivery took three days, but it did have to be made to the exact length I ordered first. Even so, it arrived surprisingly quickly. The wire ropes are intended to take the weight off a shelf on the wall that holds a PC. The measurements are spot on and the quality is excellent. I was very happy with my order. You don’t need wire ropes all the time, but I’ll definitely be ordering my next ones from here again.
Cross-market review
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Cross-market review
Huge assortment and fair prices. The shipping took 3 days, but the product naturally had to be manufactured in the ordered length first. Still, it went amazingly fast. The steel cables are intended to support a shelf on the wall on which a PC stands. The dimensions fit perfectly, and the quality is excellent. I was very satisfied with the order. Although you don't constantly need steel cables, I will order here again next time.
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Verified
Top quality guaranteed
It’s good to know that there’s a German company offering excellent workmanship at reasonable prices and guaranteeing top quality. You’re happy to pay a little more, because ultimately you know that CHEAP isn’t everything. You quickly realise that “Drahtseile24.de” offers excellent customer service – something they take very seriously – and you’re happy to keep shopping there. Keep up the good work!
Translated with DeepL.com (free version)
Cross-market review
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Cross-market review
Top Quality Guaranteed
It's good to know that there is a German company that offers excellent finish at reasonable prices and guarantees top quality. You’re happy to pay a bit more because ultimately you know that CHEAP isn't everything. You quickly notice that the customer service at “Drahtseile24.de” is excellent – something that is greatly valued there – and you’re happy to shop there again. Keep it up!
Translated with DeepL.com (free version)
Automatically translated from Dutch
Cross-market review
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Cross-market review
Very well-built shop. Everything you need to create a cable pressing as well as the corresponding products and choices at a glance. You are systematically led to the right result. I found everything here to carry out my project. Very gladly again. Also a bit cheaper than the hardware store, not to mention the selection. I can only recommend this platform.
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Cross-market review
Securing PV Modules
The delivery was fast and uncomplicated.
Unfortunately, the response to my inquiry regarding the proper selection of the item (cable cross-section, etc.) was not as quick as advertised on the website. I also wished for a slightly more detailed answer. As I had meanwhile decided on a cable cross-section myself and placed the order, I refrained from further inquiry.
Furthermore, for a layperson, it is not clear in which combination cable cross-sections and quick connectors are delivered, which meant I had to purchase smaller quick connectors separately.
Even though there are many remarks now, I am otherwise satisfied with the service and gladly gave 4 stars.
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Cross-market review
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Cross-market review
The site offers on-demand manufacturing. This is excellent for repairs given the variety of materials. The dimensional characteristics of the desired cable are also clearly detailed in the diagrams. The cable production is in accordance with the request. No difficulties encountered during the replacement of the damaged old cables. Complete satisfaction with both the material and the ordering and delivery process.
Automatically translated from French
Cross-market review
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Cross-market review
Best quality guaranteed
It's good to know that there is a German company that offers very good craftsmanship at moderate prices and guarantees best quality. Therefore, one is gladly willing to pay a little more, because ultimately one knows that CHEAP isn't everything. Best customer service, which is very important at "Drahtseile24.de", you experience very quickly and are happy to continue shopping there. Keep it up!
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Cross-market review
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Cross-market review
It would be advantageous for the customers if the material thickness for the carabiners was also visible in connection with the tensile strength of the ropes. In my case, I had to enlarge the holes on the object so that the carabiners could be attached.\nNonetheless, I am very satisfied with the quality and delivery tracking.\nI wish you all the best and many orders in the future.
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Cross-market review
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Cross-market review
High-quality ropes, inadequate packaging
Ropes arrived very quickly and are of high quality. I have already installed them in my lat pull machine, now it runs very smoothly again.
One point deducted because the packaging wasn't very good. The two steel cables including accessories came in a simple cardboard envelope that had opened on one side, and the cables were already peeking out a bit. The shipment had been thrown into my mailbox this way, luckily nothing fell out, but the shipment was still complete.
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Cross-market review
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Cross-market review
Goods, delivery, consultation - simply great!
The website is simply brilliant, searching is absolutely easy, and the products are described in great detail. There are also great photos and absolutely understandable explanations (for everyone). The technical data are completely included with each product, including special notes when necessary (such as load capacities). The possibility of phone consultation is also fantastic, where else can you find that? And then there's free shipping - even for small amounts. It couldn't be better. For me, "you" are perfect. If "you" still want to be "better", then expand "your" portfolio - then I would order even more.
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Cross-market review
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Cross-market review
Five stars are not enough, I give 10 stars for super helpful and competent advice! You seldom find something like this today. Here everything good comes together: competence, friendliness, first-class goods, reliability, and even prompt delivery. It really doesn't get any better! I will shop here again soon!
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Cross-market review
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Cross-market review
Great Shop
Huge selection and fair prices. Shipping took 3 days, but it has to be manufactured in the ordered length first. For that, it was surprisingly quick. The cables are meant to relieve a shelf on the wall that holds a PC. The measurements fit perfectly and the quality is great. I was very satisfied with the order. You may not need cables all the time, but I will order the next ones here again.
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Reply from drahtseile24.de
Thank you very much for your great review!\n\nWe are very pleased that you are satisfied with your purchase at Drahtseile24. Your positive feedback confirms our commitment to offer high-quality products and reliable service.\n\nThank you for your trust. We look forward to your next visit to our shop.\n\nKind regards\n\nYour Drahtseile24 team\n
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Cross-market review
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Cross-market review
Good choice, good price!
I bought this model for its price, just received it. Assembly of a few parts in 15 minutes with immediate test to lift the front of my 1926 Morgan 3-wheeler. And without effort, the entire front is lifted with a few pedal strokes. It changes everything because the Blackburne twin-cylinder engine of 1098cc, the magneto is within reach. Brilliant! And to release the machine, the pedal gently lowers it to the ground! I made the right choice, quality price included.
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Cross-market review
Gladly again!
Ordered cables among other things in desired dimensions.
The specified lengths match both standard and desired dimensions exactly.
The edges of the press sleeves could be deburred, but otherwise, the cables are well-processed, exactly as described, and the shipping was smooth and within the specified time.
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4.61
Excellent46 total reviews46 reviews in the last 12 months
Contact
steelropes24.com
- +494165221520
- steelropes24.com
- info@drahtseile24.de
- Hollenstedt, DEU
About
steelropes24.com
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